Jacqueline Gonzalez
Spring Valley,CA
Summary
Offering compassionate and dedicated approach to patient interactions, with strong interest in healthcare. Conducts learning and performance of venipuncture techniques and proper specimen handling with meticulous attention. Ready to use and develop organizational and patient care skills in CPT I role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Associate
Aquatots Swim School
01.2026 - Current
- Greet visitors and clients professionally, creating a welcoming environment
- Manage multi-line phone systems, direct calls, and handle inquiries efficiently
- Schedule appointments and enroll new clients
- Provide customer support via phone, email, or in person with excellent phone etiquette
- Check families in and onboard new customers
- Maintain organization of the front desk area to ensure a professional appearance at all times
Program Leader
ARC Experience/Primetime, Green Elementary
08.2025 - 01.2026
- Planned and created engaging activities for TK and kindergarten students, including physical education, reading, and hands-on crafts
- Promoted physical movement, social skills, and healthy routines
- Developed daily lesson plans that combine educational learning objectives with age-appropriate activities
- Encourage students to participate, while catering to diverse needs and learning styles
Salon Consultant
Eversun Beauty & Wellness
08.2024 - 08.2025
- Provide exceptional customer service in a fast-paced retail environment
- Manage front desk operations, including client check-in/out and product recommendations
- Handle transactions, including cash and card payments
- Maintain the cleanliness and safety of tanning rooms and equipment.
- Conducted consultations with clients and provided different options/services depending on their needs
Education
Associate of Science - Nursing
Southwestern College
Chula Vista, CA05-2028
High School Diploma -
Steele Canyon High School
Spring Valley, CA06-2024
Skills
- Bilingual communication (English, Spanish)
- Customer service and client relations
- Front desk operations and administrative support
- Cash handling and point of sale systems
- Sales and upselling techniques (products, services, memberships)
- Team collaboration and interpersonal skills
- Strong verbal and written communication
- Appointment scheduling and calendar management
- Time management and organizational skills
- Attention to detail
- Detailed cleanliness
- Problem solving and conflict resolution
- Check-in and Check-out procedures
- Complaint handling
- Patience and composure
Certification
- CPR/AED Certified- American Red Cross
- Instructional Classroom Aide Certification
Languages
Spanish
Native or Bilingual
Timeline
Guest Service Associate
Aquatots Swim School
01.2026 - Current
Program Leader
ARC Experience/Primetime, Green Elementary
08.2025 - 01.2026
Salon Consultant
Eversun Beauty & Wellness
08.2024 - 08.2025
Associate of Science - Nursing
Southwestern College
High School Diploma -
Steele Canyon High School