Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kacy Gratzol

Goshen,IN

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Communicates well with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA

Waters Of Wakarusa
02.2020 - Current
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Hostess

Chubby Trout
05.2019 - 03.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Cashier/Team Lead

Urban Swirl Frozen Yogurt
07.2017 - 05.2019
  • Assisted customers by answering questions and fulfilling requests.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Accurately handled cash register transactions while providing excellent customer service.

Education

No Degree - Dental Hygiene

Indiana University South Bend
South Bend, IN
05.2027

High School Diploma -

Concord High School
Elkhart, IN
06.2019

Skills

  • Observing Responses
  • Patient Safety Management
  • Excellent Communication/ Problem Solving
  • Medical Records Management

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Waters Of Wakarusa
02.2020 - Current

Hostess

Chubby Trout
05.2019 - 03.2020

Cashier/Team Lead

Urban Swirl Frozen Yogurt
07.2017 - 05.2019

No Degree - Dental Hygiene

Indiana University South Bend

High School Diploma -

Concord High School

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Kacy Gratzol