Kacy Sparks
Arab,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Dental Technician
Barksdale Dental Laboratory
05.2022 - Current
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Trained or supervised other dental technicians or dental laboratory bench workers.
- Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
- Digitally scanned and designed various customized dental appliances according to patient's personal anatomy.
Customer Service Representative
Latham’s Pharmacy
07.2021 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Arab High School
Arab, AL05.2021
Skills
- Compassionate Care
- Dental Prosthetics
- Critical Thinking
- HIPAA Compliance
- Emergency Situations
- Problem-Solving Ability
- Managing Multiple Tasks
- Prioritization
References
- Jason Smith: Head Pharmacist and Owner of Latham's Pharmacy (Arab, AL 256-586-4132)
- Charles Whisenant: Editor and Owner of Arab Tribune, President of Marshall County Corrections Board and Arab Electric Coop Board of Directions (Arab AL 256-586-3188)
- Joesph Kolbeck: Certified Dental Technician and owner of Kolbeck Dental (Sarasota, FL kolbeckdental@gmail.com)
Timeline
Dental Technician
Barksdale Dental Laboratory
05.2022 - Current
Customer Service Representative
Latham’s Pharmacy
07.2021 - 04.2022
High School Diploma -
Arab High School
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