Kacy Woodgeard
Fairborn,OH
Summary
Dynamic professional with extensive experience in patient care coordination and office administration, notably at Beckett Springs Changes. Excelled in HIPAA compliance and multitasking, significantly enhancing outpatient service quality. Proven track record in fostering teamwork and driving continuous improvement initiatives. Skilled in insurance verification and scheduling management, committed to excellence in healthcare delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Outpatient Coordinator
Beckett Springs Changes
09.2020 - Current
- Managed referrals from primary care providers, facilitating seamless transitions into specialty care services as needed.
- Monitored inventory levels for medical supplies, placing orders in a timely manner to prevent shortages or delays in patient care provision.
- Evaluated patient feedback to identify areas of improvement within the outpatient department, driving continuous quality improvement initiatives.
- Coordinated insurance verification processes, ensuring timely billing and payment for services rendered.
- Maintained accurate patient records, ensuring compliance with regulatory requirements and confidentiality guidelines.
- Contributed to a positive work environment by fostering teamwork among colleagues and providing support when needed.
Server/Corporate Server Trainer
Frisch's Big Boy
06.2012 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
No Degree - Nursing- RN
Clark State Community College
Springfield, OH01-2027
High School Diploma -
Beavercreek High School
Beavercreek, OH05-2014
Skills
- HIPAA compliance
- Office administration
- Insurance verification
- Patient care coordination
- Scheduling management
- Time management
- Multitasking Abilities
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- CPI Certification
Timeline
Lead Outpatient Coordinator
Beckett Springs Changes
09.2020 - Current
Server/Corporate Server Trainer
Frisch's Big Boy
06.2012 - 03.2020
No Degree - Nursing- RN
Clark State Community College
High School Diploma -
Beavercreek High School
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