Kadaja Bell
Montgomery,US
Summary
Highly organized and energetic individual with a mature and responsible approach to any task or situation. Strong ambition and drive, thrives on challenges and constantly sets goals to strive towards. Always seeking opportunities to do better and achieve greatness, never settling for mediocrity. Exceptional organizational skills evident in note-taking and use of various tools to stay on top of deadlines. Maintains a clean workspace and implements a logical filing method to increase efficiency for self and team. Friendly and outgoing nature, enjoys meeting new individuals and learning about their lives and backgrounds. Particularly valuable when initiating projects with new clients, effortlessly establishing common ground and creating a comfortable atmosphere. Natural leadership abilities recognized through promotions in previous roles. Coworkers often turn to for guidance and support due to willingness to help others and provide direction when needed.
Overview
11
11
years of professional experience
Work History
Assistant Manager/Receptionist
Montgomery Men’s Health
Montgomery
12.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Leader
Nivel
Cairo, Ga
12.2019 - 08.2023
- Create an inspiring team environment with an open communication culture, set clear team goals, delegate tasks and set deadlines, oversee day-to-day operation, monitor team performance and report on metrics, motivate team members, discover training needs
Receptionist
The Community Business Resource Centre
Havana, Fl
01.2019 - 12.2019
- Serves visitors by greeting, welcoming, and directing them appropriately
- Notifies company personnel of visitor arrival
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
Assistant Manager
Dollar General
Whigham, Ga
03.2018 - 01.2019
- Hiring, training and developing new employees
- Resolving customer issues to their overall satisfaction
- Maintaining an overall management style that follows company best practices
- Providing leadership and direction to all employees
Cashier
Walmart
Cairo, Ga
04.2017 - 03.2018
- Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology
Cashier
Hardees
Cairo, Ga
06.2015 - 04.2017
- Customer service, sales, retail, attention to detail, flexibility, friendliness, communication, basic math, and commitment
Teach Ad
Washing Middle School
Cairo, Ga
06.2014 - 08.2014
- Preparing lessons, units and projects to complete learning objectives
- Establishing and communicating clear objectives for lessons, units and projects
- Adapting teaching methods and materials to meet the interests and learning styles of students
- Encouraging students to explore learning opportunities and career paths
- (it was a summer job, I was a sophomore)
Education
Phlebotomist -
Southern Regional Tech
Thomasville, Ga12.2018
High School Diploma - Mathematics
Cairo High School
Cairo, Ga05.2015
Skills
- Teamwork
- Communication
- Leadership
- Time management
- Blood Sampling
- Interpersonal communication
- Multitasking
- Computer
- Social Skills
- Specimen Collection
- Internal communications
- Event coordination
- Social media management
- Marketing
- Customer service
- Team leadership
- Decision-making
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
Timeline
Assistant Manager/Receptionist
Montgomery Men’s Health
12.2023 - Current
Leader
Nivel
12.2019 - 08.2023
Receptionist
The Community Business Resource Centre
01.2019 - 12.2019
Assistant Manager
Dollar General
03.2018 - 01.2019
Cashier
Walmart
04.2017 - 03.2018
Cashier
Hardees
06.2015 - 04.2017
Teach Ad
Washing Middle School
06.2014 - 08.2014
Phlebotomist -
Southern Regional Tech
High School Diploma - Mathematics
Cairo High School