Summary
Overview
Work History
Education
Skills
Certification
Tabc certified
Timeline
Generic
Kadance Gilcrease

Kadance Gilcrease

Lubbock,Texas

Summary

Hardworking and passionate candidate with strong customer service skills. Highly organized and dependable, successfully managing multiple priorities with a positive attitude. Proven ability to take on additional responsibilities to meet team goals. Exceptional at handling multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

4ore Golf
Lubbock, Texas
09.2023 - 12.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Responded to ad hoc cleaning duties at end of shift.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Filled condiments and napkin containers during slack periods.
  • Presented menus and answered questions regarding items.
  • Informed customers of daily specials and signature menu items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Personal Assistant

Holland Hearing
06.2022 - 08.2023
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Maintained appropriate filing of personal and professional documentation
  • Displayed absolute discretion at handling confidential information
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.

Cleaning Professional

Midway Plumbing
08.2021 - 08.2023
  • Performed facility checklists for cleaning floors, wiping down glass entryways and collecting trash
  • Used time management and efficient cleaning methods to meet deadlines
  • Used vacuum and shampooers to clean carpeted areas
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Server/Host/Expo

Potosi Live
12.2020 - 07.2023
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Monitored seating areas and checked restrooms regularly to keep spotless
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Science -

South Plains College
Lubbock, TX
05.2025

High School Diploma -

Wylie High School
Abilene, TX
05.2023

Skills

  • Cash Management
  • Customer Service
  • Greet Guests
  • Time Management
  • Valid Driver's License
  • Managing Multiple Tasks
  • Food Service Background
  • Professional Appearance
  • Strong Work Ethic
  • Menu Memorization
  • Suggestive Selling
  • Table Bussing
  • Safe Food Handling
  • Food Running

Certification

  • First Aid/CPR/AED Certification - American Red Cross.
  • Health and Safety for Food Handlers Certification - ServSafe.

Tabc certified

  • Can run, handle, and sell beverages that contain alcohol

Timeline

Server

4ore Golf
09.2023 - 12.2023

Personal Assistant

Holland Hearing
06.2022 - 08.2023

Cleaning Professional

Midway Plumbing
08.2021 - 08.2023

Server/Host/Expo

Potosi Live
12.2020 - 07.2023

Bachelor of Science -

South Plains College

High School Diploma -

Wylie High School

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Kadance Gilcrease