Kadasia Laprade
Baltimore,MD
Summary
Dynamic and organized professional with experience as a Receptionist at a Dentist Office, excelling in appointment scheduling and data entry. Known for a calm demeanor and positive attitude, I enhanced patient flow and office efficiency while providing exceptional customer service. Proven ability to manage multiple tasks in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Dietary Server
Future Care Charles Village
Baltimore, MD
02.2022 - 03.2025
- Delivered exceptional customer service by promptly serving meals to residents.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Assisted in meal preparation and presentation, enhancing overall dining experience for residents.
- Collaborated with kitchen staff to accommodate dietary restrictions and special requests efficiently.
Receptionist
Dentist Office
03.2019 - 05.2022
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Greeted patients warmly, creating a welcoming environment for diverse clientele.
- Answered multi-line phone system, directing calls and responding to inquiries promptly.
- Collected patient information and updated records in electronic health record systems accurately.
- Maintained cleanliness and organization of reception area, contributing to overall office professionalism.
- Coordinated with dental staff to ensure smooth patient flow during appointments and procedures.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier
Golden Corral Buffet and Grill
Baltimore, MD
03.2017 - 05.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Managed inventory levels by restocking supplies and notifying management of shortages.
- Handled cash register operations, balancing cash drawer at shift end for accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma - Dental Hygiene
Vivien T Thomas
Baltimore, MD06.2017
Skills
Organization skills
Time management
Telephone skills
Data entry
Calm demeanor
Positive and professional
Appointment scheduling
Timeline
Dietary Server
Future Care Charles Village
02.2022 - 03.2025
Receptionist
Dentist Office
03.2019 - 05.2022
Cashier
Golden Corral Buffet and Grill
03.2017 - 05.2021
High School Diploma - Dental Hygiene
Vivien T Thomas