Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kade Milette

Temple Terrace,Florida

Summary

Hard working leadership team member bringing great personnel management and motivational abilities. Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations. Always ready to help personnel and management achieve shared goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate

Busch Gardens Tampa Bay
06.2023 - Current
  • My experience at Busch Gardens involves a dynamic role where I adeptly managed the operation of multiple rides,ensuring a seamless and enjoyable experience for visitors.


  • I maintain an extensive knowledge of each attraction,guaranteeing a safe and entertaining environment. With a positive mindset and unwavering commitment, I navigated long durations of the day, exhibiting not only mental acuity but also physical endurance.


  • This included overseeing ride safety protocols, addressing guest inquiries,and collaborating with a team to uphold the parks reputation for excellence. My dedication to creating a high-functioning and delightful atmosphere contributed significantly to the parks success in delivering memorable experiences.

Assistant Manager

AT&T Store
02.2022 - 04.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Customer Call Center Representative

AT&T
12.2021 - 02.2022
  • As a Call Center Representative with AT&T, I strive to achieve the highest customer satisfaction while assisting with billing, troubleshooting, technical assistance and answering any questions that may be asked
  • While demonstrating an “I can help you” mindset and attitude I complete all of the four stages of customer care required by AT&T
  • Besides assisting customers with the help they need I also give suggestions and offer recommendations to prevent the same issue from occurring in the future which creates a better relationship between the customer and AT&T.

Manager

Marco’s Pizza
11.2020 - 12.2021
  • At Marco’s Pizza my general duties include overseeing daily operations as the manager and leader for up to twenty other employees during a shift, conducting quality checks and ensuring all procedures and requirements are being made
  • As a manager I am constantly mentoring other employees and strategizing to ensure the best experience for our customers as well as being cost effective for the company
  • I communicate directly with our owner, other managers and all employees to build and develop plans for the growth of our company and ensure all employees are receiving the best opportunities for their positions.

Assistant Manager

Battle 20 Lawn Care and Services
06.2017 - 08.2020
  • At Battle 20 Lawn Care and Services I serve as a vital link between the forman and the rest of the crew
  • I assist in the development, planning and execution for every design build and landscaping plans for residential and commercial properties
  • My general duties include schedule building, employee delegation, equipment maintenance and ensuring customer satisfaction.


Volunteer

Victory Family Church
09.2016 - 05.2018
  • While volunteering with the Victory Family Church I assisted in keeping the facility cleaned and organized in order to ensure optimal operation tempo
  • My main role was to assist in distributing food to families facing hardship.
  • Enhanced community engagement by organizing and leading outreach events.

Education

High School Diploma -

Sickles High School
Tampa, Florida
05.2021

Skills

  • Performance
  • Employee Scheduling
  • Supervision and training
  • Team building and motivation
  • Team oversight
  • Troubleshooting
  • Program Support
  • Workplace Safety
  • Complex Problem-Solving

Certification

  • CPR, Busch Gardens - August-5-2023

Timeline

Associate

Busch Gardens Tampa Bay
06.2023 - Current

Assistant Manager

AT&T Store
02.2022 - 04.2023

Customer Call Center Representative

AT&T
12.2021 - 02.2022

Manager

Marco’s Pizza
11.2020 - 12.2021

Assistant Manager

Battle 20 Lawn Care and Services
06.2017 - 08.2020

Volunteer

Victory Family Church
09.2016 - 05.2018

High School Diploma -

Sickles High School

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Kade Milette