Kadecha Shepard
Lincoln
Summary
Results-driven administrative professional with a strong focus on team collaboration and organizational efficiency. Adept at managing operations, optimizing workflows, and ensuring high standards of performance. Skilled in strategic planning, problem-solving, and adapting to changing needs. Known for reliability and commitment to achieving impactful outcomes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Administrative Director & Training Coordinator
Alabama Army National Guard
01.2015 - Current
- Organized meetings, prepared agendas, and recorded minutes for distribution.
- Process payroll for Soldiers using advanced payroll software systems.
- Performed data entry duties to update Soldier information in databases.
- Prepared and processed documents, including invoices, reports, memos, and correspondence.
- Coordinated with subject matter experts to develop effective training content.
- Maintained training records and ensured compliance with industry standards.
- Evaluated trainee performance through practical assessments and drills.
- Instructed military personnel on proper weapon handling techniques.
- MOS: 92A (Logistics Specialist), 88M (Transportation Operator), 92G (Culinary Sergeant)
Beauty Advisor – Seasonal
Ulta Beauty
01.2024 - 01.2025
- Operated cash register efficiently during peak hours and managed customer transactions.
- Trained new employees on register operations, customer service standards, and policies.
- Organized and maintained makeup kits, ensuring all products were clean and accessible.
- Collaborated with clients to understand their preferences and desired looks.
- Inspected incoming shipments for quality and ensured proper placement on shelves.
- Maintained cleanliness and orderliness of stock areas for safety compliance.
- Educated customers on product features and benefits.
Lead Receptionist – Seasonal
H & R Block Tax Services
01.2019 - 01.2021
- Managed multi-line phone system, directing calls to appropriate personnel.
- Scheduled appointments and maintained calendar for Tax Preparers.
- Ensured compliance with company policies while handling confidential information.
- Provided administrative support to staff by typing letters, filing documents, and scanning and copying forms.
- Maintained an organized filing system for client documents and tax records.
Brand Ambassador – Part Time As Needed
ATN Event Staffing
2018 - 01.2021
- Promoted brand awareness through engaging customer interactions and product demonstrations.
- Maintained knowledge of industry trends to represent the brand at events effectively.
- Collected customer feedback to inform future marketing strategies and product improvements.
- Distributed flyers, brochures, and other materials at promotional events.
- Represented prominent brands such as Coca-Cola, General Tires, and Nickelodeon.
Education
Master of Science - Justice Administration
Faulkner University
Montgomery, Alabama12-2025
Bachelor of Science - Criminal Justice
Faulkner University
Montgomery, Alabama05-2021
Associate of Applied Science - Office Administration with Health Information Technology
Gadsden State Community College
Anniston, Alabama12-2018
Skills
- Training coordination
- Administrative support
- Compliance assurance
- Data management
- Budget management
- Data analysis
- Spreadsheet creation
- Microsoft Office
- File management
- Research skills
- Effective communication
- Customer service
- Organizational leadership
Accomplishments
- Talladega Industrial Development Board Member (2018-2024)
- 7 U.S. Military Awards & Medals (4 AAMs, 2 ARCOMS, 1 FMSR)
- Lou Harris Criminal Justice Honor Award (2025)
Certification
- HIPAA
- CDL
- Secret Security Clearance
- Firearm Instructor
- Medical Coding & Billing
- First Aid
- Equal Opportunity Advisor
- Sexual Assault Advocate
Timeline
Beauty Advisor – Seasonal
Ulta Beauty
01.2024 - 01.2025
Lead Receptionist – Seasonal
H & R Block Tax Services
01.2019 - 01.2021
Administrative Director & Training Coordinator
Alabama Army National Guard
01.2015 - Current
Bachelor of Science - Criminal Justice
Faulkner University
Associate of Applied Science - Office Administration with Health Information Technology
Gadsden State Community College
Brand Ambassador – Part Time As Needed
ATN Event Staffing
2018 - 01.2021
Master of Science - Justice Administration
Faulkner University