KADEEM KING
NEW YORK,NY
Summary
Dynamic operations and strategy leader with over a decade of experience driving significant performance improvements in complex healthcare environments. Expertise in translating strategic priorities into effective execution systems, including the development of KPI governance, operating cadences, and mechanisms for cross-functional alignment that enhance margin, reliability, and delivery performance. Proven ability to collaborate with Finance, Analytics, Product teams, and senior leadership to design sustainable process enhancements and tooling improvements that minimize friction, elevate accountability, and ensure lasting operational impact. Committed to fostering a culture of continuous improvement and operational excellence within organizations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER, PROVIDER OPERATIONS
Centers Plan for Healthy Living
New York, NY
12.2022 - Current
- Lead enterprise operational strategy across Contracting, Provider Services, Credentialing, and Vendor Management, aligning performance, cost, and compliance objectives across cross-functional teams.
- Increased operational efficiency by 50% by redesigning workflows and implementing structured KPI governance and execution cadences across cross-functional teams.
- Improved service delivery performance by 30% by optimizing provider onboarding workflows, credentialing timelines, and vendor performance oversight.
- Built KPI governance frameworks and executive dashboards to establish performance baselines, track productivity and cost drivers, and enable proactive performance management.
- Partner with senior leadership and Finance to translate strategic priorities into measurable execution plans, defining targets, tracking impact, and driving sustained performance improvement.
- Champion continuous improvement initiatives using Lean principles and data analytics to improve productivity, accountability, and cost efficiency across enterprise operations.
PROJECT MANAGER, RESPIRATORY FIT TESTING
Mobile Health
New York, NY
02.2020 - 11.2022
- Led daily operations for onsite health events, fit testing distribution, and medical evaluation workflows, improving service delivery efficiency by 40%.
- Owned scheduling, staffing, and logistics across multiple client sites, ensuring on time and compliant service delivery.
- Partnered with IT to streamline system workflows, reducing client onboarding time by 20% and improving overall user experience.
- Led incident response and problem resolution processes, resolving 95% of operational disruptions within 24 hours while reducing repeat issue frequency.
- Led internal and external stakeholder meetings to identify bottlenecks, align deliverables, and drive operational consistency.
- Reduced operational costs by 15% through process standardization, vendor optimization, and resource allocation tied to measurable financial targets.
PROJECT MANAGER, MATERIALS MANAGEMENT
New York City Health & Hospitals Corp.
New York, NY
07.2015 - 02.2020
- Oversaw multi facility project implementations across four hospitals, driving process optimization and resource reallocation that generated over $1M in cost savings per facility.
- Directed implementation and enterprise-wide maintenance of the Blue Bin inventory management system, reducing stock discrepancies by 25% and improving real time supply chain visibility.
- Partnered with senior leadership, procurement, and materials management teams to streamline supply chain operations, reducing order processing time by 30% and improving cross department coordination.
- Enhanced inventory control systems and utilization tracking, improving stock accuracy by 20% while reducing waste and unnecessary expenditures.
- Designed and implemented scalable operating standards and performance tracking mechanisms that increased operational efficiency by 35% across multiple service lines.
- Spearheaded training and compliance initiatives that improved staff adherence to mandated requirements by 50%, strengthening accountability and operational consistency.
Education
BACHELOR OF THE ARTS - Business Administration
St. Thomas Aquinas College
Sparkill, NY05-2011
Skills
- Strategic Operations & Execution
- Margin & Cost Optimization
- KPI Governance & Performance Management
- Cross-Functional Program Leadership
- Operating Cadence & Escalation Design
- Incident & Problem Management
- Workflow Automation & Process Redesign
- Finance & Business Intelligence Partnership
- Executive Stakeholder Communication
Certification
Agile Scrum Master
Timeline
OPERATIONS MANAGER, PROVIDER OPERATIONS
Centers Plan for Healthy Living
12.2022 - Current
PROJECT MANAGER, RESPIRATORY FIT TESTING
Mobile Health
02.2020 - 11.2022
PROJECT MANAGER, MATERIALS MANAGEMENT
New York City Health & Hospitals Corp.
07.2015 - 02.2020
BACHELOR OF THE ARTS - Business Administration
St. Thomas Aquinas College