Diligent program support professional well-versed in evaluating behavioral and physical needs of Mental Health/Substance Abuse clients. Documenting daily activities and special incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Belmont Behavioral Hospital
2023.01 - Current
Perform scheduled patient safety checks and documented results to establish patients' well-being.
Identify and address individual mental health challenges to support patients.
Handle vital signs monitoring and patient behavior assessments.
Provide crisis intervention services, successfully de-escalating situations and ensuring patient safety..
Maintain patient records, documenting changes in patient condition.
Perform client intake procedures according to internal standards for new admissions.
Mental Health Technician
Friends Hospital
2021.03 - 2022.11
Conducted 15-Minute and Unscheduled checks on patients to ensure safety.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Escorted adolescents to school and maintained separation on unit.
PCA Personal Care Assistant
Roxborough Memorial Hospital
2019.09 - 2021.08
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured that Q15 rounds are documented on patients.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Improved patient comfort by providing compassionate and attentive care.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Nursing Assistant
Always Best Home Care
2014.01 - 2019.01
Assisted clients with daily living activities, enhancing their independence and quality of life.
Provided transportation and appointments management.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Mental Health Associate
River Woods Behavorial Health
2010.01 - 2013.01
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Provide 1:1 patient supervision.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Established rapport with patients through active listening, empathy, and non-judgmental interactions.
Maintained a safe environment for all residents by implementing risk management protocols when needed.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Education
GED -
Dekalb Technical Institute
Stone Mountain, GA
08.2005
Skills
Vital signs
Medical terminology
Hospital experience
Customer service
Documentation review
PTSD Care
Data collection
Crisis Handling
Activity Monitoring
Mental Health Support
Certification
Certified Medication Technician
BLS Certification
Timeline
Behavioral Health Technician
Belmont Behavioral Hospital
2023.01 - Current
Mental Health Technician
Friends Hospital
2021.03 - 2022.11
PCA Personal Care Assistant
Roxborough Memorial Hospital
2019.09 - 2021.08
Nursing Assistant
Always Best Home Care
2014.01 - 2019.01
Mental Health Associate
River Woods Behavorial Health
2010.01 - 2013.01
GED -
Dekalb Technical Institute
Certified Medication Technician
BLS Certification
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