Kaden Anderson
Las Vegas
Summary
Dynamic, results-driven professional with extensive experience in customer service and team leadership at Mott 32 Palazzo. Known for exceeding expectations, enhancing service quality, and managing inventory efficiently. Strong communicator with excellent conflict resolution skills, committed to delivering exceptional guest experiences. Proven leader, passionate about motivating teams, training new staff, and optimizing operations to drive organizational growth and success.
Overview
5
5
years of professional experience
Work History
Busser/Food Runner
Mott 32 Palazzo
Las Vegas
08.2023 - Current
- Led a team of Food Runners, ensuring adherence to proper procedures.
- Delivered attentive and courteous service to guests.
- Performed frequent supply inventories and promptly identified shortages.
- Utilized proficient organization to manage high-demand service while ensuring consistent standards.
- Engaged in team discussions to enhance services.
- Assisted in training new food runners, imparting best practices.
- Arranged dining tables with correct utensils, napkins, and tableware.
- Ensured cleanliness and organization of dining area by clearing and resetting tables.
- Collaborated with kitchen staff to ensure the timely delivery of food to tables.
Delivery Driver/Front of House
Rocco's NY Pizza and Pasta
Las Vegas
01.2021 - 08.2023
- Efficiently execute food deliveries within a 5-mile radius.
- Serve food to customers as well as managing table maintenance
- Resolve customer issues promptly and courteously.
- Exemplify exceptional customer service standards
- Ensure immaculate restaurant cleanliness.
- Proficiently operate the cash register to facilitate seamless transactions.
- Expertly handle pizza preparation, including oven removal and precise cutting.
- Attentively address patrons' needs during their dining experience
50/50 Raffle Ticket Seller
Las Vegas Raiders
Las Vegas
09.2022 - 02.2023
- Sold raffle tickets to fans at the Las Vegas Raiders games at Allegiant Stadium.
- Developed strategies for selling more tickets.
- Explained rules and regulations of the raffle to customers.
- Processed payments from customers and issued receipts.
- Advertised the raffle tickets through various mediums.
- Provided customer service support to resolve issues efficiently.
Seasonal Cashier
Target
Las Vegas
11.2020 - 12.2020
- Greet and thank customers in a friendly and professional manner.
- Scan items and assist customers in payment.
- Working the cash register.
- Managing returns and refunds.
- Answering customer inquiries.
- Providing excellent customer service.
Courtesy Clerk
Albertsons
Las Vegas
08.2020 - 11.2020
- Greet and thank customers in friendly and professional manner
- Assist cashiers and customers return unwanted items to the shelves and verify prices
- Answer general customer questions and assist locating items
- Assist with bagging groceries efficiently
- Provide customers with help carrying purchases to their vehicles
- Organize and stock shelves
- Clean, sanitize and disinfect floors, restrooms, check stands and grocery carts
- Sweep and mop floors and keep the parking lot area tidy
- Retrieve Shopping carts from surrounding area
Education
High School -
Palo Verde High School
Las Vegas, NV05.2022
Skills
- Customer service
- Team leadership
- Conflict resolution
- Data and inventory management
- Social Intelligence
- Exceptional communication
- Self-Directed
- Time management
References
References available upon request.
Timeline
Busser/Food Runner
Mott 32 Palazzo
08.2023 - Current
50/50 Raffle Ticket Seller
Las Vegas Raiders
09.2022 - 02.2023
Delivery Driver/Front of House
Rocco's NY Pizza and Pasta
01.2021 - 08.2023
Seasonal Cashier
Target
11.2020 - 12.2020
Courtesy Clerk
Albertsons
08.2020 - 11.2020
High School -
Palo Verde High School
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