Kaden Frank
Plainwell,MI
Summary
Results-driven professional with expertise in customer service and inventory management at Bittersweet Ski Resort. Skilled in on-site construction operations, equipment handling, and problem-solving to ensure project success. Proven ability to maintain optimal equipment availability while enhancing guest satisfaction and safety compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Rental Manager
Bittersweet Ski Resort
Otsego, Michigan
11.2025 - Current
- Maximized rental inventory availability through effective management strategies.
- Enhanced guest experiences by providing detailed information on rental services.
- Ensured equipment quality by coordinating timely maintenance and repair logistics.
- Streamlined rental agreement processing to maintain compliance with resort policies.
- Adapted operations seamlessly during peak seasons, ensuring customer satisfaction.
Field Service Technician
DockMaster
Richland, MI
09.2025 - 11.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
New Construction Cleaner
Pro 31 Cleaning
Grand Rapids, MI
12.2024 - 10.2025
- Ensured high cleanliness standards in newly constructed buildings and commercial spaces.
- Collaborated with construction teams to complete cleaning tasks on schedule.
- Conducted inspections post-cleaning to confirm adherence to cleanliness standards.
- Adapted cleaning strategies to meet evolving project requirements and timelines.
Property Managment
First Choice Services
Richland, MI
10.2024 - 12.2024
- Completed construction projects on schedule through effective team collaboration.
- Maintained equipment regularly, ensuring optimal performance and reducing downtime.
- Utilized various hand tools, ensuring precise and efficient project execution.
- Operated power tools safely, enhancing productivity and maintaining high-quality standards.
General Contractor
Friendship Village Of Kalamazoo
Kalamazoo, Michigan
04.2024 - 08.2024
- Collaborated with subcontractors to coordinate project schedules and deliverables.
- Managed multiple construction projects, ensuring adherence to timelines and budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Sales Associate
Tsunami Scuba
Okinawa , Japan
05.2023 - 08.2023
- Enhanced customer satisfaction by assisting in scuba gear selection.
- Instructed customers on equipment usage and safety protocols effectively.
- Executed sales transactions accurately using point-of-sale systems.
- Streamlined inventory management to ensure product availability for customers.
Education
High School Diploma -
Kubasaki High School
Okinawa, Japan05.2024
High School Diploma -
Plainwell Highschool
Plainwell, MI05-2024
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Attention to detail
- Adaptability and flexibility
Certification
- Certified Completion, MCJROTC - 2 Years
Timeline
Assistant Rental Manager
Bittersweet Ski Resort
11.2025 - Current
Field Service Technician
DockMaster
09.2025 - 11.2025
New Construction Cleaner
Pro 31 Cleaning
12.2024 - 10.2025
Property Managment
First Choice Services
10.2024 - 12.2024
General Contractor
Friendship Village Of Kalamazoo
04.2024 - 08.2024
Sales Associate
Tsunami Scuba
05.2023 - 08.2023
High School Diploma -
Kubasaki High School
High School Diploma -
Plainwell Highschool