Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kaden Frank

Plainwell,MI

Summary

Results-driven professional with expertise in customer service and inventory management at Bittersweet Ski Resort. Skilled in on-site construction operations, equipment handling, and problem-solving to ensure project success. Proven ability to maintain optimal equipment availability while enhancing guest satisfaction and safety compliance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Rental Manager

Bittersweet Ski Resort
Otsego, Michigan
11.2025 - Current
  • Maximized rental inventory availability through effective management strategies.
  • Enhanced guest experiences by providing detailed information on rental services.
  • Ensured equipment quality by coordinating timely maintenance and repair logistics.
  • Streamlined rental agreement processing to maintain compliance with resort policies.
  • Adapted operations seamlessly during peak seasons, ensuring customer satisfaction.

Field Service Technician

DockMaster
Richland, MI
09.2025 - 11.2025
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

New Construction Cleaner

Pro 31 Cleaning
Grand Rapids, MI
12.2024 - 10.2025
  • Ensured high cleanliness standards in newly constructed buildings and commercial spaces.
  • Collaborated with construction teams to complete cleaning tasks on schedule.
  • Conducted inspections post-cleaning to confirm adherence to cleanliness standards.
  • Adapted cleaning strategies to meet evolving project requirements and timelines.

Property Managment

First Choice Services
Richland, MI
10.2024 - 12.2024
  • Completed construction projects on schedule through effective team collaboration.
  • Maintained equipment regularly, ensuring optimal performance and reducing downtime.
  • Utilized various hand tools, ensuring precise and efficient project execution.
  • Operated power tools safely, enhancing productivity and maintaining high-quality standards.

General Contractor

Friendship Village Of Kalamazoo
Kalamazoo, Michigan
04.2024 - 08.2024
  • Collaborated with subcontractors to coordinate project schedules and deliverables.
  • Managed multiple construction projects, ensuring adherence to timelines and budgets.
  • Completed projects on time and within budget through meticulous scheduling and coordination of resources.

Sales Associate

Tsunami Scuba
Okinawa , Japan
05.2023 - 08.2023
  • Enhanced customer satisfaction by assisting in scuba gear selection.
  • Instructed customers on equipment usage and safety protocols effectively.
  • Executed sales transactions accurately using point-of-sale systems.
  • Streamlined inventory management to ensure product availability for customers.

Education

High School Diploma -

Kubasaki High School
Okinawa, Japan
05.2024

High School Diploma -

Plainwell Highschool
Plainwell, MI
05-2024

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Attention to detail
  • Adaptability and flexibility

Certification

  • Certified Completion, MCJROTC - 2 Years


Timeline

Assistant Rental Manager

Bittersweet Ski Resort
11.2025 - Current

Field Service Technician

DockMaster
09.2025 - 11.2025

New Construction Cleaner

Pro 31 Cleaning
12.2024 - 10.2025

Property Managment

First Choice Services
10.2024 - 12.2024

General Contractor

Friendship Village Of Kalamazoo
04.2024 - 08.2024

Sales Associate

Tsunami Scuba
05.2023 - 08.2023

High School Diploma -

Kubasaki High School

High School Diploma -

Plainwell Highschool