Khalid M Hammad
Cleveland,OH
Overview
5
5
years of professional experience
Work History
Assistant Rental Manager
Penske Truck Rental
12.2024 - Current
- Supervised vehicle maintenance and inventory management to maintain optimal fleet performance and reliability.
- Directed efforts in customer service to streamline inquiry handling and improve issue resolution processes.
- Optimized tracking of reservations and inventory by integrating advanced software tools into rental processes.
- Oversaw systematic organization of vehicle maintenance records to facilitate timely inspections and operational efficiency.
Full Time Order Fulfillment Associates
Home Depot Cle, OH
03.2023 - 12.2024
- Oversaw order fulfillment for online and in-store purchases. Managed heavy machinery operations and utilized online systems to enhance efficiency. Leveraged knowledge of multiple departments to provide exceptional customer support during task execution.
Lot associate (May 21- Dec. 21) Head cashier/Supervisor(Dec.21-March 23)
Menards Cle, OH
05.2021 - 03.2023
- Achieved promotion to customer service supervisor by consistently demonstrating flexibility and reliability in lot associate role. Enhanced customer satisfaction by effectively resolving issues and streamlining employee assignments. Developed strong cash handling skills through management of register transactions.
Education
Bachelors of Arts - Organizational Leadership, Information Systems
Cleveland State University
05.2024
High School Diploma - Liberal Arts
Bard High School Early College
05.2021
Skills
Microsoft Office suite
Timeline
Assistant Rental Manager
Penske Truck Rental
12.2024 - Current
Full Time Order Fulfillment Associates
Home Depot Cle, OH
03.2023 - 12.2024
Lot associate (May 21- Dec. 21) Head cashier/Supervisor(Dec.21-March 23)
Menards Cle, OH
05.2021 - 03.2023
Bachelors of Arts - Organizational Leadership, Information Systems
Cleveland State University
High School Diploma - Liberal Arts
Bard High School Early College