Matthew Johnson
Wilmington,NC
Summary
Results-driven Business Administration graduate with a concentration in Marketing and a minor in Computer Information Technology. Proven track record in customer relationship management, lead generation, and project coordination. Seeking to leverage strong marketing skills and hands-on experience to contribute as a Marketing Specialist.
Overview
8
8
years of professional experience
Work History
Assistant Rental Manager
Penske Truck Leasing
03.2022 - Current
- Developed and implemented promotional strategies to drive new business and increase sales.
- Enhanced customer experience through tailored solutions and efficient account management.
- Analyzed customer data to identify trends and opportunities for upselling and cross-selling.
- Collected and analyzed customer feedback to refine marketing approaches and improve customer satisfaction.
- Collaborated with the sales team to align marketing efforts with sales goals, providing support and resources to drive business growth.
Crew Leader
Fishwater Landscaping
03.2020 - 03.2021
- Managed daily operations and project assignments to optimize team efficiency.
- Developed and executed customer service strategies to improve satisfaction and client retention.
- Implemented marketing tactics to promote services and attract new customers.
Casheir/Detailer
Autobell Car Wash Inc
10.2016 - 08.2020
- Ensured high standards of customer service and resolved issues to maintain satisfaction.
- Assisted in promotional campaigns and upselling services to increase sales.
- Handled financial transactions and provided detailed reports to improve operational efficiency.
Education
Bachelor of Science - Business Administration
University of North Carolina At Wilmington
Wilmington, NC12.2022
Skills
- Marketing Strategy
- Market Research & Data Analysis
- Digital Marketing & Social Media Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM)
- Leadership & Team Coordination
Timeline
Assistant Rental Manager
Penske Truck Leasing
03.2022 - Current
Crew Leader
Fishwater Landscaping
03.2020 - 03.2021
Casheir/Detailer
Autobell Car Wash Inc
10.2016 - 08.2020
Bachelor of Science - Business Administration
University of North Carolina At Wilmington