Summary
Overview
Work History
Education
Skills
Timeline
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Michael Reiter

Grand Rapids,MI

Summary

Dynamic professional with a proven track record at Enterprise Mobility, excelling in operations management and customer service. Skilled in developing marketing strategies and building relationships, I successfully enhanced customer satisfaction and improved operational efficiency. Passionate about driving results and fostering collaboration to achieve business goals.

Overview

4
4
years of professional experience

Work History

Assistant Branch Rental Manager

Enterprise Mobility
Holland, MI
05.2024 - Current
  • Monitored the daily operations of the branch office and provided guidance to staff members as needed.
  • Developed strategies for increasing customer satisfaction levels and improving operational efficiency.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Market Manager

Breakaway Music Festival
Grand Rapids, MI
03.2024 - Current
  • Collaborated with creative team members to produce compelling visuals and copy for ads, campaigns.
  • Established relationships with vendors to ensure effective execution of campaigns.
  • Built partnerships with industry influencers to amplify reach of campaigns through social media channels.

Server

Texas Roadhouse
Tinley Park, IL
07.2021 - 03.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Assistant Store Manager

Lids Sports Group
Grandville, Michigan
01.2022 - 09.2022
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Trained new employees on store policies, procedures and customer service standards.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

BBA - Marketing

Grand Valley State University
Allendale, MI
04-2024

Skills

  • Customer service
  • Operations management
  • Budget management
  • Marketing strategy
  • Data analysis
  • Relationship building

Timeline

Assistant Branch Rental Manager

Enterprise Mobility
05.2024 - Current

Market Manager

Breakaway Music Festival
03.2024 - Current

Assistant Store Manager

Lids Sports Group
01.2022 - 09.2022

Server

Texas Roadhouse
07.2021 - 03.2024

BBA - Marketing

Grand Valley State University

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