Kaden Glenn
Phoenix
Summary
Motivated and detail-oriented professional with experience in help desk coordination, hardware logistics, and team leadership. Brings strong customer service, technical literacy, and problem-solving abilities with a proven record of supporting users, managing tickets, and maintaining efficient workflows. Adept at communication, client satisfaction, and cross-team collaboration. Seeking to advance through a college degree.
Overview
4
4
years of professional experience
Work History
Produce Associate
Safeway
Phoenix, AZ
01.2026 - 02.2026
- Oversaw daily inventory management and ensured product freshness on sales floor.
- Trained new associates on safety protocols and operational procedures.
- Maintained cleanliness and organization in produce department to enhance customer experience.
- Collaborated with team to optimize stock levels and minimize waste.
Team Lead
Effortless Mobile Auto Services
Phoenix, AZ
04.2022 - 10.2025
- Supported management in setting team goals and monitored progress to ensure operational efficiency.
- Provided guidance to junior staff during high-volume periods to maintain service quality.
- Ensured client satisfaction by setting expectations, gathering feedback, and resolving concerns.
- Assisted with appointment scheduling and coordinated daily workflow.
- Delegated tasks effectively to optimize team productivity and meet deadlines.
Dog Trainer/Retail Sales Associate
Petco Animal Supplies Stores Inc.
Avondale, AZ
10.2021 - 04.2022
- Developed individualized training plans tailored to each dog’s behavior, needs, and learning.
- Monitored and documented behavioral progress throughout training programs to ensure accurate tracking and effective adjustments.
- Assisted customers in selecting appropriate products based on pet needs, training goals, and care requirements.
- Provided clear product information and answered customer questions to support confident purchasing decisions.
- Demonstrated strong knowledge of store products and services, contributing to positive customer experiences and repeat business.
Education
College (no degree obtained) - Biology Major
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZIT Security Certification - Information Technology Security
Western Maricopa Education Center
Glendale, AZSkills
- Schedule management
- Performance monitoring
- Equipment maintenance
- Networking knowledge
- Product presentation
- Operating pallet jacks
- Quality control guidelines
- Sanitation procedures
- Cleaning and sanitation
- Food preparation
- Strong work ethic
- Effective customer service
- Technical support
Timeline
Produce Associate
Safeway
01.2026 - 02.2026
Team Lead
Effortless Mobile Auto Services
04.2022 - 10.2025
Dog Trainer/Retail Sales Associate
Petco Animal Supplies Stores Inc.
10.2021 - 04.2022
IT Security Certification - Information Technology Security
Western Maricopa Education Center
College (no degree obtained) - Biology Major
Maricopa Community Colleges - Estrella Mountain Community College