Kaden Jonathan Gardner
Brighton,CO
Summary
Experienced Sales Representative with a proven track record of delivering exceptional customer experiences and exceeding sales targets. A skilled leader with a strong team focus and a dedication to continuous leadership development. Additionally, six years of design and photography experience, bringing a creative and detail-oriented approach to problem-solving and client engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
AT&T
Westminster, CO
12.2021 - 05.2024
- Achieved sales targets for a range of products including wireless, internet, and TV
- Expertise in overseeing both first responder and business accounts
- Handled shop opening and closing responsibilities
- Responsibilities included managing inventory counts, receiving shipments, and efficiently processing transactions, both online and in-person.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Managed and trained new hires, guiding them through the onboarding process and sales techniques to ensure their success.
- Led meetings and calls focused on best practices and strategies to meet and exceed sales quotas, while addressing customer needs.
- Developed client relationships using Salesforce and consistently maintained leads to strengthen rapport and drive sales growth. Helped multiple stores and bigger business clients within AT&T.
- Highly knowledgeable in technology, including phones, laptops, and various internal systems.
- Experience at a Battleship location.
- Established relationships with vendors, suppliers, and other partners.
- Resolved conflicts between customers and staff members in a professional manner.
- Monitored team sales targets and addressed deficiencies.
Concessions Manager
Bandimere Speedway
Morrison, CO
05.2015 - 06.2018
- A cook for a variety of different meats.
- Provided customer service support in resolving customer complaints or issues.
- Supervised a team of concession staff to ensure efficient operations.
- Catering experience.
- Proper cleaning of grills and other kitchen equipment.
- Trained new employees on proper sanitation practices, product knowledge, customer service techniques.
- Ensured that all food safety regulations were followed at all times.
- Help setting up events and organization of the main kitchen.
- Developed and implemented effective procedures for inventory control and stock rotation.
Cashier
King Soopers
Wheat Ridge, CO
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Always maintaining cleanliness
- Keeping track of hourly cart schedules
- Assistant to the manager
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Stocker
Guitar Center
Westminster, CO
- Palletized merchandise for easy movement to sales floor locations.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Provided customer service by answering questions about product location, price and availability.
- Proper packaging for guitars, fragile equipment.
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Lifted materials of varied weights on regular basis.
Social Media Manager
Get Your Wax On
Westminster, CO
- Conducted market research and competitive analysis for existing and potential products.
- Established relationships with third party developers who could extend the reach of our products.
- Created all pictures, posts, and promotions for multiple social media platforms, including photography, videography and custom editing.
- Website design fixed all issues relating to the website, made it modern for more customer interaction.
- Monitored industry trends and identified opportunities for innovation within the product portfolio.
- Created processes and procedures that ensure high quality products are delivered on time.
Education
Diploma -
05/2019
05.2019
Workplace Readiness Course
01/2019
01.2019
Skills
- Sales expertise
- Critical Thinking
- Management
- Shipment documentation
- Marketing Strategies
- Account Management
- Team recruitment
- Cash Handling
- Cycle count audits
- Sales expertise
- Critical Thinking
- Management
- Shipment documentation
- Marketing Strategies
- Account Management
- Team recruitment
- Cash Handling
- Cycle count audits
Extracurricular Activities
Jazz Ensemble Wind Symphony Best Robotics competition
References
- Justin, Smith, AT&T Market Director, (870) 350-3542
- Kevin, Carpenter, AT&T District Manager, (512) 777-9991
- Blake, Spindle, Supervisor for Concessions at Bandimere Speedway, (303)-807-3887
- Paul, Lombardi, Manager at Bandimere Speedway Concessions Retail Store, (303)-810-1332
- Timothy, Slater, English Teacher at Wheat Ridge High School, (303)-810-1332
Accomplishments
- In November 2022, I successfully achieved 18 CRU (Business Customer Post Paid Voice Gross Add) lines of service at our Colfax and Wadsworth location, setting a new record for the store, which had never previously reached that volume in a single month with just two employees.
- In March of 2021 I placed first in the company with Prime communications with just two people at the location facing more than 1,500 other locations across the U.S.
- Successfully completed a 10 line business account while also managing the store by myself.
Certification
- Food Safety Handling Certification
References
References available upon request.
Timeline
Retail Sales Manager
AT&T
12.2021 - 05.2024
Concessions Manager
Bandimere Speedway
05.2015 - 06.2018
- Food Safety Handling Certification
Cashier
King Soopers
Stocker
Guitar Center
Social Media Manager
Get Your Wax On
Diploma -
05/2019
Workplace Readiness Course
01/2019
Similar Profiles
William WhiteWilliam White
Global Product Manager at AT&TGlobal Product Manager at AT&T
Arfa AhmedArfa Ahmed
Sales Associate at AT&TSales Associate at AT&T
ZACHARY RYAN ZAREMBAZACHARY RYAN ZAREMBA
Account Manager at AT&TAccount Manager at AT&T