Kaden Maultsby
Oakland,CA
Summary
Dynamic entrepreneur with a proven track record in customer service and project planning, successfully launched a mobile car detailing business. At Northeastern University, I enhanced community engagement through strategic initiatives and data analysis. Skilled in website management and problem-solving, I excel in fostering relationships and driving brand awareness.
Overview
4
4
years of professional experience
Work History
Car Detailer
Diamond Details
05.2023 - Current
- Launched and currently operate an independent mobile car detailing business, handling all aspects from marketing to service delivery
- Self-funded and budgeted for startup costs, including professional-grade detailing equipment and supplies
- Built and maintain a customer-facing website to improve visibility, streamline booking, and increase accessibility
- Conduct direct outreach by going door-to-door to build a client base and establish trust in local neighborhoods
- Manage scheduling, client communication, pricing, and service customization to ensure high customer satisfaction and retention
- Continuously market the business through digital platforms and local referrals to expand reach and brand awareness
Intern
Northeastern University
06.2024 - 08.2024
- Supported the university's efforts to strengthen relationships with local neighborhoods through strategic community engagement initiatives
- Collected and analyzed demographic data to better understand community needs and guide targeted outreach
- Assisted in the planning and launch of community-based projects and partnerships aligned with university and local priorities
- Helped organize public events and initiatives to foster dialogue between Northeastern and surrounding communities
- Collaborated with staff to design outreach strategies that promote inclusivity and responsiveness to diverse populations
- Contributed to reports and presentations highlighting impact, community feedback, and engagement outcomes
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Tournament Organizer
Jam On It/AAU
01.2021 - 01.2024
- Organized and managed large-scale AAU basketball tournaments, coordinating logistics for some of the most prominent youth competitions in the country
- Assigned staff roles and responsibilities, ensuring smooth operations across registration, scorekeeping, officiating, and on-site logistics
- Managed official tournament social media accounts, increasing engagement through real-time updates, photo galleries, and highlight reels
- Shot, edited, and uploaded high-quality videos and photos to promote games, athletes, and event branding
- Oversaw award ceremonies and ensured accurate scorekeeping and reporting for hundreds of games
- Acted as point of contact for coaches, teams, and sponsors, providing clear communication and timely problem-solving
- Maintained organized records of team standings, schedules, and results across multi-day tournaments with hundreds of participants
Tennis Instructor
Oakland Hills Tennis Club
05.2023 - 08.2023
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
- Established strong relationships with clients, resulting in increased referrals and client base growth.
Education
Berkeley High
Berkeley, CA06-2025
Skills
- Data Collection & Analysis – Experienced in gathering demographic data to support community initiatives
- Social Media Management – Managed tournament and business accounts to grow engagement and promote events/services
- Video Editing & Photo Production – Captured, edited, and published multimedia content for marketing and event coverage
- Website Design & Management – Created and maintained a website for your car detailing business
- Project Planning & Event Coordination – Organized logistics for large-scale basketball tournaments and community engagement programs
- Customer Service & Client Communication – Handled direct client interactions through door-to-door outreach and scheduling
- Scorekeeping & Records Management – Maintained accurate results and standings during competitive sports events
- Budgeting & Resource Management – Self-funded and managed business expenses for mobile detailing services
- Leadership & Team Management – Assigned roles, led teams, and served as high school tennis captain
- Entrepreneurship & Initiative – Founded and scaled your own car detailing business from scratch
- Community Engagement – Worked to connect Northeastern University with surrounding neighborhoods through programs and events
- Problem Solving Under Pressure – Resolved issues during fast-paced tournaments and client service situations
- Organizational Skills – Balanced multiple roles, maintained schedules, and handled event documentation
- Communication – Strong verbal and written communication across diverse settings (tournaments, clients, institutional work)
- Collaboration – Worked with staff, volunteers, teams, and institutional leaders on community and sports projects
Extracurricular activities
As a dedicated member of my high school’s varsity tennis team, I played a key role in helping our team achieve second place in league competition each year I was on the roster. I consistently held the Singles 2 and Singles 3 positions, competing against some of the strongest players in our division and contributing crucial wins to our team’s overall success. My experience on the team helped me develop strong leadership, discipline, and resilience, both on and off the court.
Timeline
Intern
Northeastern University
06.2024 - 08.2024
Car Detailer
Diamond Details
05.2023 - Current
Tennis Instructor
Oakland Hills Tennis Club
05.2023 - 08.2023
Tournament Organizer
Jam On It/AAU
01.2021 - 01.2024
Berkeley High
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