Dedicated Retail Worker and Porter with extensive experience in transaction handling and delivering exceptional customer service. Maintains a clean and organized workspace while demonstrating strong teamwork and adaptability to meet evolving needs. Builds positive customer relationships and possesses a valid driver's license for operating various vehicles, including manual sports cars and large diesel trucks.
Overview
5
5
years of professional experience
Work History
Service Porter
Kendall Ford of Vancouver
Vancouver, WA
01.2023 - Current
Maintained cleanliness and organization of service areas to enhance customer experience.
Assisted technicians by delivering vehicles promptly, ensuring efficient workflow in service department.
Operated service equipment safely while adhering to all safety protocols and guidelines.
Collaborated with team members to streamline vehicle check-in processes, reducing wait times for customers.
Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
Demonstrated commitment through impeccable attendance and quality performance.
Ensured safety compliance by keeping service areas free of hazards and maintaining proper signage where required.
Parked and retrieved cars according to customer needs.
Maintained building exteriors for professional, clean presentation standards.
Moving and detailing vehicles around the lots and shop (automatic and manual).
Responsible for cleaning around the shop and operating various machines to remove waste and used auto fluids (forklift, various pneumatic/electric pumps, etc.).
Test driving new and customer vehicles to identify issues if any are present
Cashier And Food Handler
Taco Bell
Vancouver WA
08.2021 - 08.2022
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Made sure food items were stocked and dishes were clean. Memorized all menu items and how to make them so that each customer was satisfied with their order.