Oscar Soriano
Dallas,TX
Summary
Dynamic and dedicated Service Porter at Oscar Soriano, recognized for enhancing customer satisfaction through exceptional service and effective communication. Leveraged strong problem-solving abilities and a solid work ethic to maintain a clean, organized workspace, significantly improving service efficiency and supporting technicians in daily operations. Proficient in vehicle detailing and supply management.
Overview
11
11
years of professional experience
Work History
Service Porter
Oscar Soriano
09.2014 - Current
- Assisted with vehicle servicing and maintenance tasks to ensure operational readiness.
- Cleaned and organized service areas, contributing to a safe work environment.
- Delivered exceptional customer service by greeting and assisting clients promptly.
- Prepared service bays by restocking supplies and maintaining cleanliness standards.
- Supported technicians by retrieving tools and parts as needed during service operations.
- Monitored inventory levels of cleaning supplies and equipment for efficient workflow.
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
- Performed cleaning and maintenance duties as directed.
- Communicated with coworkers and managers about completed duties.
- Fostered positive working relationships among colleagues through open communication, teamwork, and mutual respect towards one another''s roles within the organization.
- Increased service efficiency by maintaining a clean, organized, and well-stocked workspace for technicians.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
Education
High School Diploma -
Ulysses S.grant High School
1300 Oxnard St Skills
- Quick learner
- Strong work ethic
- Safe driving
- Goal oriented
- Facility cleaning
- Customer engagement
- Trash pickup
- Cleanliness
- Vehicle detailing
- Supply management
- Sales support
- Lot supervision
- Vehicle inspection and transport
- Deliveries
- Parts department support
- Vehicle cleaning
- Running errands
- Customer service
- Heavy lifting
Timeline
Service Porter
Oscar Soriano
09.2014 - Current
High School Diploma -
Ulysses S.grant High School