Kadence Archer
The Dalles,OR
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote satisfaction, values and mission. Consistently receives excellent feedback and praise from customers. Eventually wanting to bring animals into a steady career.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
The Dalles, OR
08.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Movie Theater Employee
Columbia Cinema
The Dalles, OR
11.2022 - 03.2023
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
- Conducted routine inventory checks for concession items, minimizing waste and ensuring product availability for guests.
Sales Associate
Maurices
The Dalles, OR
05.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
The Dalles High School
The Dalles, OR06.2023
Skills
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Active listener
- Adaptive and creative
- Safe Food Handling
- Beverage Preparation
- Soft selling
- Time Management
- Attention to Detail
- Adaptable and Flexible
- Problem-Solving
- Hospitality and Professionalism
Timeline
Barista
Starbucks
08.2023 - 05.2024
Movie Theater Employee
Columbia Cinema
11.2022 - 03.2023
Sales Associate
Maurices
05.2021 - 12.2021
High School Diploma -
The Dalles High School