Talented professional with a solid background in customer and patient interaction. Exceptional communication skills verbal and written, strong attention to detail, and an outgoing personality. Always eager to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Community Blood Center
Appleton, WI
04.2024 - Current
Maintained accurate records of collected blood and test results.
Maintained a clean, safe, and organized work environment.
Prepared blood for transport to external laboratories for testing.
Responded quickly and effectively to emergency situations.
Documented donor information into electronic medical records system.
Provided excellent customer service while interacting with donors.
Shift Manager
McDonald's
Westfield, WI
07.2019 - 12.2023
Inspected work areas regularly for cleanliness and organization standards.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Resolved conflicts between employees or customers in a professional manner.
Provided coaching and guidance to team members when necessary to improve performance.
Responded quickly and effectively to emergency situations as they arose.
Education
High School Diploma -
Montello High School
Montello, WI
05-2023
Associate of Science - Phlebotomy
Fox Valley Technical College
Appleton, WI
04-2023
Skills
Staff Management
Communication abilities
Proficiency in social media
Social media tools
Written/Verbal Communication
Hemoglobin Testing
Specimen handling
Anatomy and physiology
Hospitality
Problem-Solving
Teamwork and Collaboration
Research
Friendly, Positive Attitude
First Aid/CPR
Affiliations
Nature and Professional Photography
Hiking
Social Media
Volunteer
Certification
AHA/BLS Certification
Timeline
Phlebotomist
Community Blood Center
04.2024 - Current
Shift Manager
McDonald's
07.2019 - 12.2023
High School Diploma -
Montello High School
Associate of Science - Phlebotomy
Fox Valley Technical College
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