KADIDIATOU AMOIN DIARRASSOUBA
Florissant,MO
Summary
Results-driven Shift Leader experienced in team leadership and customer satisfaction. Enhanced operational efficiency through effective training and mentoring of staff. Committed to delivering quality outcomes while embracing new experiences and continuous learning.
Overview
2027
2027
years of professional experience
Work History
Shift Leader
Panda Express Restaurant
Florissant, MO
10.2024 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and quality standards.
- Trained new employees and assigned daily tasks to ensure smooth operations.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Assisted manager in waste control initiatives, contributing to operational efficiency.
- Maintained clean, organized production areas to prevent violations and reduce work delays.
Back of House Cook
Chick-fil-A
Springfield, IL
2023 - 2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared menu items according to established recipes and quality standards.
- Operated kitchen equipment while maintaining safety and sanitation standards.
- Maintained cleanliness of workstations, contributing to a safe cooking environment.
- Applied attention to detail in plating dishes according to presentation guidelines, improving overall dining experience.
Education
High School Diploma -
Lycee Moderne De Koumassi
Ivory Coast, Abidjan07-2022
Associate of Science - Science Biology
Saint Louis Community College
St. Louis, MO06-2027
Skills
- Customer management
- Team leadership
- Motivational leadership
- Operational excellence
- Cash handling
- Multitasking
- Teamwork
- Reliability
- Positive attitude
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Shift Leader
Panda Express Restaurant
10.2024 - Current
Back of House Cook
Chick-fil-A
2023 - 2024
Associate of Science - Science Biology
Saint Louis Community College
High School Diploma -
Lycee Moderne De Koumassi