Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Kadie Thomas

Silver Point,TN

Summary

Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Compassionate professional in holistic health care known for high productivity and efficient completion of tasks. Possess specialized skills in deep tissue massage, sports injury rehabilitation, and aromatherapy. Excel in active listening, empathy, and communication, ensuring client needs are met with precision and care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sandwich Artist

SUBWAY®Restaurants
Algood, TN
10.2024 - Current
  • Greeted customers and provided product knowledge.
  • Upsold additional items to increase store profits.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Maintained cleanliness of work area throughout shift.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Assisted team members during peak hours when necessary.
  • Verified that prepared food met quality standards prior to serving it to customers.

Host

Blue Water Grill Carlsbad
Silver Point, TN
06.2024 - 10.2024
  • Took reservations over phone and in person.
  • Inspected dining areas for any damages or defects.
  • Provided customers with accurate wait times and monitored waiting list.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Managed incoming calls during busy shifts.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed dining room layout to maximize efficiency of staff members.
  • Provided excellent customer service by anticipating customer needs.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Assisted in doing other team members' tasks to maximize productivity, ensuring that the team works as smoothly and seamlessly as possible.

Receptionist

Back n Touch Spa and Treatment Center
Cookeville, TN
11.2023 - 06.2024
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled and confirmed appointments and meetings for management team.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

To-Go Server

Cheddars Stratch Kitchen
Cookeville, TN
03.2024 - 05.2024
  • Ensured compliance with health safety standards for all food handling procedures.
  • Communicated effectively between the kitchen staff and customers regarding order status.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
  • Responded promptly to customer inquiries via phone or email in a courteous manner.
  • Verified that prepared food met requirements for quality and quantity before delivery.
  • Accurately recorded customer information into computer database for future reference.
  • Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.

Server

Heavenly Bites By Cora
Cookeville, TN
07.2023 - 09.2023
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Host

Cracker Barrell Old Country Store
Cookeville, TN
06.2023 - 07.2023
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed incoming calls during busy shifts.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed dining room layout to maximize efficiency of staff members.
  • Resolved conflicts between customers when necessary.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Greeted guests upon arrival and provided them with menus.
  • Assisted servers in seating guests by escorting them to their tables.

Host /To-Go Server

Logan's Roadhouse
Cookeville, TN
09.2022 - 07.2023
  • Provided excellent customer service by anticipating customer needs.
  • Assisted servers in seating guests by escorting them to their tables.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Managed incoming calls during busy shifts.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Server

Lazy Cow Creamery
Cookeville, TN
02.2022 - 09.2022
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.

Team Member

McDonald's
Baxter, TN
12.2021 - 02.2022
  • Identified opportunities for process improvements within the department.
  • Answered phone calls regarding inquiries about products or services.
  • Maintained a clean and organized work area throughout shift.
  • Participated in team meetings to discuss strategies for improvement.
  • Greeted customers upon entering the store with friendly demeanor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Collaborated with team members to achieve daily goals.
  • Provided customer service support to ensure satisfaction.

Education

High School Diploma -

Upperman High School
Baxter, TN
05-2024

Some College (No Degree) - Massage Therapy

Tennessee College of Applied Technology
McMinville
03-2024

Skills

  • Willingness to learn
  • Cleaning and sanitizing
  • Continuous learning mindset
  • Sales expertise
  • Front desk management
  • Self-care practices
  • Customer needs assessment
  • Swedish massage
  • Deep tissue massage
  • Chair massage
  • Infant massage
  • Prenatal massage
  • Therapeutic massage
  • Hot stone massage
  • Excels under high-stress environments

Certification

  • Massage therapy license
  • Massage therapy certification
  • Infant massage certification
  • Chair massage certification
  • Prenatal massage certification
  • Hot stone massage certification

Languages

English
Professional

Timeline

Sandwich Artist

SUBWAY®Restaurants
10.2024 - Current

Host

Blue Water Grill Carlsbad
06.2024 - 10.2024

To-Go Server

Cheddars Stratch Kitchen
03.2024 - 05.2024

Receptionist

Back n Touch Spa and Treatment Center
11.2023 - 06.2024

Server

Heavenly Bites By Cora
07.2023 - 09.2023

Host

Cracker Barrell Old Country Store
06.2023 - 07.2023

Host /To-Go Server

Logan's Roadhouse
09.2022 - 07.2023

Server

Lazy Cow Creamery
02.2022 - 09.2022

Team Member

McDonald's
12.2021 - 02.2022

High School Diploma -

Upperman High School

Some College (No Degree) - Massage Therapy

Tennessee College of Applied Technology

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Kadie Thomas