Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic
Kadija Hamdan

Kadija Hamdan

Katy,TX

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

11
11
years of professional experience

Work History

Department Manager/Supervisor

JCPenney
05.2010 - 04.2019
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Established team priorities, maintained schedules and monitored performance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Consistently exceeded sales goals collectively by at least 10%

Fine Jewelry Specialist

JCPenney
10.2008 - 03.2010
  • Greeted customers, helped locate merchandise, and suggested suitable options based on customers' needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Verify goods are properly accounted for
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Consistently exceeded personal sales goals by at least 15%

Education

Associate of Science - Nursing

Creighton University
Omaha, NE
05.2008

Some College (No Degree) - Nursing

Arizona State University
Tempe, AZ

Some College (No Degree) - Pre-Nursing

Mesa Community College
Mesa, AZ

Certified Nursing Assistant - Pre-Nursing

Mesa Vocational / Technical Institute
Mesa, AZ
05.1990

Skills

  • Bilingual (English/Arabic)
  • Technical proficiency (Microsoft Office, internet, etc)
  • Excellent communication skills (written / verbal)
  • Proven leadership track record
  • Well organized / detail oriented
  • Problem solver
  • Ability to multitask
  • Strong work ethic
  • Dependable
  • Goal oriented
  • Ability to learn / adapt quickly
  • High degree of professionalism

Volunteer Experience

Islamic Center of Omaha's Committee (Board Member/Fundraising Director)

  • Omaha Muslim Women's Committee
  • Habitat For Humanity

Refugee Resettlement

Certified Nurse Assistant

References

  • Vicky Chew
  • Maram Yahya
  • Mary Ann Dhaenens

Timeline

Department Manager/Supervisor

JCPenney
05.2010 - 04.2019

Fine Jewelry Specialist

JCPenney
10.2008 - 03.2010

Associate of Science - Nursing

Creighton University

Some College (No Degree) - Nursing

Arizona State University

Some College (No Degree) - Pre-Nursing

Mesa Community College

Certified Nursing Assistant - Pre-Nursing

Mesa Vocational / Technical Institute

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Kadija Hamdan