Dynamic Hospitality Professional with extensive guest services experience in fast-paced environments. Expertise in creating welcoming atmospheres and efficiently resolving inquiries. Strong communication skills, problem-solving abilities, and commitment to service excellence drive positive guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Park Ranger Supervisor
Rhode Island Department Of Environmental Management
03.2025 - 10.2025
Supervised daily operations of park facilities, ensuring compliance with safety standards and regulations.
Trained and mentored junior rangers in visitor services and conservation practices.
Developed and implemented educational programs to engage visitors with local ecosystems.
Coordinated resource management initiatives to enhance park sustainability and wildlife protection.
Conducted regular inspections of park areas, identifying maintenance needs and prioritizing repairs.
Managed a team of park rangers to ensure efficient daily operations, resulting in increased visitor satisfaction.
Engaged with visitors of diverse backgrounds and age groups, fostering a sense of inclusivity and appreciation for the natural world.
Ride Operator (Seasonal)
Seekonk Grand Prix
08.2024 - 11.2024
Monitored ride operations, ensuring compliance with safety protocols.
Operated amusement rides safely and efficiently to enhance guest experience.
Assisted guests with ride instructions and safety measures as needed.
Collaborated with team members to maintain cleanliness and order in ride areas.
Back Of House
Taco Bell
11.2021 - 02.2022
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Front of House Team Member
Chick-fil-A
11.2020 - 09.2021
Delivered exceptional customer service by accurately taking orders and responding to inquiries.
Collaborated with team members to optimize workflow during peak hours.
Assisted in training new team members on service protocols and operational procedures.
Supported inventory management by restocking supplies as needed throughout shifts.
Craftsman
Richard A Emery Master Craftsman
12.2022 - 01.2024
Crafted custom woodwork pieces utilizing traditional and modern techniques.
Collaborated with clients to understand design specifications and preferences.
Maintained a clean and organized workspace to ensure safety and productivity.
Education
GED -
Ccap
Providence, RI
06.2021
Skills
Public safety
Outdoor recreation
Permit processing
Fire management
Incident reports
Grounds maintenance
Customer service
Customer assistance
Work ethic and integrity
Cash handling
Power tools operation
Woodworking techniques
Sanding and planing
Safety monitoring
Policy compliance
Certification
Driver's License
April 2023 to April 2028
Assessments
Delivery driver — Proficient
November 2023
Interpreting instructions or signs and solving problems
Full results: Proficient
Work style: Reliability — Proficient
Tendency to be reliable, dependable, and act with integrity at work
Work style: Reliability — Completed
March 2024
Tendency to be reliable, dependable, and accountable at work
Full results: Completed
Security guard skills — Proficient
Assessing risks, enforcing security standards, and handling complaints
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Park Ranger Supervisor
Rhode Island Department Of Environmental Management
Environmental Scientist at Rhode Island Department Of Environmental ManagementEnvironmental Scientist at Rhode Island Department Of Environmental Management