Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kadiri Dryden

Chattanooga,TN

Summary

Effective communicator with experience leading groups at camps and coaching a soccer team for three years. Proven ability to network and build strong relationships, which was highly useful in generating mobile phone and internet sales as a Retail Sales Associate at Xfinity. Adept at understanding customer needs and providing appropriate solutions. Versatile skillset. Also experienced in landscaping.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2026
2026
years of professional experience

Work History

Retail Sales Associate

Xfinity
04.2025 - Current
  • Facilitated cellphone and home internet sales by promoting mobile protection features. Resolved daily customer issues related to payments and billing inquiries efficiently. Addressed customer concerns regarding phone and internet services, ensuring effective communication. Supported clients in navigating payment options to improve overall experience.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.

Soccer Coach

On Goal
06.2020 - 05.2023
  • Promoted character development alongside soccer skills to foster well-rounded athletes. Exhibited exceptional leadership to cultivate a collaborative team atmosphere. Led initiatives aimed at preparing players for advanced competitive levels.
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Adopted soccer strategies and tactics to maximize team potential.
  • Maintained player safety through careful practice and game supervision.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
  • Collaborated with other coaches to share best practices and continuously improve overall program effectiveness.
  • Constructed detailed practice schedules that balanced skill development drills with tactical instruction sessions for optimal growth opportunities.
  • Analyzed game footage to identify areas for improvement, leading to enhanced strategies and player performance.

Lawn Care Technician

Weed Man Lawn Care
2023 - 2025
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Built great connections with customers, and did great work which lead to multiple 5 star reviews for our company.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used knowledge of square footage measurement and knowledge of chemicals to ensure proper application of fertilizer, weed control, and aeration resulting to good healthy and beautiful lawns.
  • Pure integrity, show up on time every day, discipline and hard work leading to results is what I do.

Team Member

Burger King
2020 - 2020
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Fostered positive work environment, leading by example and offering support to team members as needed.

Sandwich Artist

Subway
2018 - 2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Education

High School Diploma -

Zeeland West High School
Zeeland, MI

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management

Affiliations

Worked with Grace Adventures Camp in Mears, MI. Lead school and church group activities, ropes course, zip line, biking activities and more.

Timeline

Retail Sales Associate

Xfinity
04.2025 - Current

Soccer Coach

On Goal
06.2020 - 05.2023

Lawn Care Technician

Weed Man Lawn Care
2023 - 2025

Team Member

Burger King
2020 - 2020

Sandwich Artist

Subway
2018 - 2019

High School Diploma -

Zeeland West High School
Kadiri Dryden