Kady Sylla
Brooklyn,NY
Summary
EMR Consultant easily conveying technical information to diverse audiences. Skilled at both hardware and software troubleshooting in fast-paced environments. Knowledgeable in providing and assisting with application training, workflow conversion and elbow support for physicians, nurses, unit clerks/ front desk, help desk support and technicians at hospitals and clinics.
Overview
2
2
years of professional experience
Work History
Epic Cadence ATE Support Consultant
New Bedford Community Health
New Bedford, MA
05.2023 - 06.2023
- Assist front desk in scheduling, re-scheduling and registering patients when needed or required.
- Following up on outstanding issues tickets and maintaining an organized log for ticket tracking.
- Assisted the front desk with how to arrive a patient into the clinic.
Epic Grand Central ATE Support
Shinner Hospital
Springfield, MA
12.2022 - 12.2022
- Assist providers in placing orders, perform med Rec, and reconcile orders and perform consults, and patient transfers.
- Assisted Physicians navigate the Admit Discharge Transfer function in Disposition navigator.
- Trained end-user how to customize their template
- Assist front desk in scheduling, re-scheduling and registering patients when needed or required.
- Following up on outstanding issues tickets and maintaining an organized log for ticket tracking.
- Assisted the front desk with how to arrive a patient into the hospital
Epic Breaker AP ATE Consultant
Geisinger Medical Center
Wilkes-Barre, PA
11.2022 - 11.2022
- helped hospital, clinical laboratories, reference labs, support laboratory
services and workflows more efficiently. - Responsible for coordinating with physicians and end users in the analysis and documentation of workflow
- Provided End-user support on how to navigate through the inbasket.
- Supported physicians with orders and order set.
EPIC Radiant Go-Live Consultant
Centura Health
Denver, CO
09.2022 - 10.2022
- Trained noninvasive tech( CT/US/NM/X-ray) how check a patent in.
- Assisted X-ray and CT techs with scheduling, Modifying orders, ancillary orders, begin/end exam and charge capture.
- Troubleshoot and resolved issues within care usage system.
- Supported MRI techs on how to proceed and complete their screening forms.
- Provided support to Nurses on how to document on the flowsheet
- Provided End-user support on how to navigate through the inbasket.
EPIC Radiant Go-Live Consultant
Atrium Health
Kannapolis, NC
08.2022 - 09.2022
- Trained noninvasive techs(CT/US/NM/X-ray) on how to check in patients along with begin and end exam on their Tech work list.
- Assisted X-ray and CT techs with scheduling, modifying orders and Ancillary orders.
- Supported MRI techs on how to proceed and complete their screening forms.
Epic ClinDoc, Orders ATE Support
AdventHealth
Orlando, FL
07.2022 - 08.2022
- Assist providers in placing orders, perform med Rec, and reconcile orders and perform consults, and patient transfers.
- Assisted Physicians navigate the Admit Discharge Transfer function in Disposition navigator.
- Assisted the end users with workflow of Admissions, Arrivals, Check-in, printing armband, Registration, and Insurance Verification Process.
- Provide instruction and at-the elbow (ATE) support to a staff of 160, physicians, surgeons, nurses, and other clinicians in Epic-Care Ambulatory Module workflows.
- Provided support to Nurses on how to document on the flowsheet
Epic ClinDoc,Orders ATE Consultant
Atrium Health
Charlotte, NC
04.2022 - 05.2022
- Provided support to Physicians on how to place orders using the Order set.
- Walked ED Nurses through on how to document using the ED Narrator.
- Provided support to nurse on how document for trauma and code
- Provided support to physicians on how to write their progress notes using the Note writer.
- Trained physicians on how to create their own preference list.
- Provided End-user support on how to navigate through the in basket.
- Provided support to Nurses on how to document on the flow sheet
Powerchart, CPOE
VCU Health
Richmond
11.2021 - 12.2021
- Supports end users on how to manage their patient chart,
MAR, orders, medications, flow sheet doc, MAR - Followed up with physicians, Nurses until comfortable to work Hyperspace
- Supported nurses on maintaining list of assigned patients
- Resolving issues relating to departmental error and escalate the issue to command center is necessary
- Provided direct analytical EPIC floor support to physicians, nurses, and staff during go- live.
- Helped the Physicians on how to document using the admission, transfer and rounding navigator
Education
Master of Science - Psychology
College of Staten Island of The City University of New York
Staten Island, NYSkills
- ClinDoc
- Grand Central
- Orders
- Radiant
- Cadence
- Beaker
- Powerchart
- CPOE
Timeline
Epic Cadence ATE Support Consultant
New Bedford Community Health
05.2023 - 06.2023
Epic Grand Central ATE Support
Shinner Hospital
12.2022 - 12.2022
Epic Breaker AP ATE Consultant
Geisinger Medical Center
11.2022 - 11.2022
EPIC Radiant Go-Live Consultant
Centura Health
09.2022 - 10.2022
EPIC Radiant Go-Live Consultant
Atrium Health
08.2022 - 09.2022
Epic ClinDoc, Orders ATE Support
AdventHealth
07.2022 - 08.2022
Epic ClinDoc,Orders ATE Consultant
Atrium Health
04.2022 - 05.2022
Powerchart, CPOE
VCU Health
11.2021 - 12.2021
Master of Science - Psychology
College of Staten Island of The City University of New York
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