Kael Small
Santaquin,UT
Summary
Skilled Theater Staff Member with expertise in box office management, stage setup, and customer service. Delivers impactful audience experiences through effective event coordination and conflict resolution. Enhances operational efficiency and supports the success of theater productions with a focus on teamwork and detail.
Overview
4
4
years of professional experience
Work History
Theater team Member
Cinemark
Provo, UT
12.2025 - Current
- Greeted guests with Cinemark guest service standards at box office and lobby.
- Sold tickets and processed cash, card, and mobile payments accurately.
- Prepared concessions orders following Cinemark food safety and quality procedures.
- Stocked snacks, drinks, and supplies across concession stands and service areas.
- Cleaned auditoriums, restrooms, and lobby spaces between showtimes.
- Directed guests to theaters, restrooms, exits, and customer service desks.
- Resolved guest concerns calmly while supporting Cinemark team service goals.
- Trained new theater staff on daily routines, policies, and equipment use.
- Reported any suspicious behavior or incidents immediately to management.
Theater Staff Member
Stadium cinemas/wayfarer theaters
Payson, Utah
05.2022 - 12.2025
- Sold tickets and processed payments at box office and point-of-sale terminals.
- Assisted in setting up the theater for performances, including cleaning and organizing seating areas.
- Cleaned restrooms regularly throughout shift, replenishing supplies.
- Greeted guests at Stadium Cinemas and Wayfarer Theaters with clear, friendly service.
- Checked tickets and directed guests to theaters, restrooms, and concession areas.
- Opened and closed theater areas daily. theater areas, following daily procedures and safety standards.
- Inspected theater seating, equipment, and displays for cleanliness and readiness.
Dominoes team member
Dominoes
Payson, UT
07.2025 - 10.2025
- Prepared pizza dough, sauces, and toppings for kitchen service.
- Handled pizza assembly following employer food safety standards.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Checked order tickets and completed pizzas for accurate handoff.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Kept stations stocked and ready for use to maximize productivity.
- Restocked ingredients, packaging, and supplies during service hours.
- Maintained clean prep areas, tools, and kitchen surfaces.
- Greeted guests at Stadium Cinemas and Wayfarer Theaters with clear, friendly service.
- Sold tickets and processed payments at box office and point-of-sale terminals.
- Prepared concession items and stocked snacks, drinks, and supplies throughout shifts.
Education
Payson High School
Payson, UT10-2026
Skills
- Point-of-sale operations
- Cash handling
- Customer service
- Food safety
Timeline
Theater team Member
Cinemark
12.2025 - Current
Dominoes team member
Dominoes
07.2025 - 10.2025
Theater Staff Member
Stadium cinemas/wayfarer theaters
05.2022 - 12.2025
Payson High School