Kaela Hardin
Pensacola,FL
Summary
Dynamic and detail-oriented professional with experience at Polo Ralph Lauren, skilled in inventory management and customer engagement. Proven ability to train teams and optimize operations, enhancing service efficiency. Recognized for maintaining high standards of food safety and delivering exceptional customer experiences in fast-paced environments.
Overview
20
20
years of professional experience
Work History
BOH Line Cook
Steak & Shake
Pensacola, FL
05.2024 - Current
- Assisted in daily operations by preparing food items according to established recipes and safety standards.
- Collaborated with team members to ensure efficient service during peak hours, enhancing customer experience.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Provided friendly customer service by taking orders accurately and addressing inquiries promptly.
Skating Carhop
Sonic
Pensacola, FL
06.2023 - 12.2023
- Delivered prompt and friendly service to customers in a fast-paced environment.
- Operated roller skates efficiently while maintaining safety standards during deliveries.
- Managed order accuracy by confirming details with customers and kitchen staff.
- Assisted in training new carhops on proper service techniques and customer engagement.
- Adapted to high-volume periods, ensuring timely delivery of food and beverages.
Shift Leader
Polo Ralph Lauren
Wesley Chapel, FL
10.2018 - 12.2018
- Trained new team members on operational procedures and best practices for efficiency.
- Coordinated shift schedules, optimizing staff coverage to meet business demands.
- Monitored inventory levels, implementing restocking procedures to maintain product availability.
- Ensured accurate cash handling during shifts, maintaining financial integrity and accountability.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Sales Associate
Target
San Antonio, TX
12.2010 - 06.2011
- Assisted customers with product selection and inquiries, enhancing shopping experience through knowledgeable support.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and providing excellent service.
- Organized merchandise displays to optimize product visibility and accessibility, driving customer engagement.
- Collaborated with team members to restock shelves and maintain store standards, contributing to a tidy environment.
- Participated in promotional events, effectively communicating product benefits to increase sales volume.
Crew Member
Mcdonalds
12.2005 - 05.2010
- Assisted in daily operations by preparing food items according to established recipes and safety standards.
- Collaborated with team members to ensure efficient service during peak hours, enhancing customer experience.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Provided friendly customer service by taking orders accurately and addressing inquiries promptly.
Education
Intermediate Certificate - Health Information Technology
Pensacola State College
Pensacola, FL06.2027
High School Diploma - Fashion & Marketing Management
Jefferson High School
Tampa, FL06.2010
Skills
- Food safety
- Time management
- Attention to detail
- Professional attitude
- Inventory management
- Customer engagement
- Task delegation
- Scheduling coordination
Timeline
BOH Line Cook
Steak & Shake
05.2024 - Current
Skating Carhop
Sonic
06.2023 - 12.2023
Shift Leader
Polo Ralph Lauren
10.2018 - 12.2018
Sales Associate
Target
12.2010 - 06.2011
Crew Member
Mcdonalds
12.2005 - 05.2010
Intermediate Certificate - Health Information Technology
Pensacola State College
High School Diploma - Fashion & Marketing Management
Jefferson High School