Kaela Martin

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
• Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• I also trained every host and food runner that was employed after being hired.

I regularly babysit for my co-worker Hannah Tripp, she has a 5 month old little baby, I watch her once or twice a week for about five hours. I also babysit for Cassie Christensen weekly, she has two boys who are four and seven. I can give you a better list if you need but it is sort of all of the place.

• Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
• Feed, burp, change diapers, wash bottles, play with, keep content, put to sleep
• Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
• Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
• Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed a window of food and insured everything got to the correct place in the correct amount of time
• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.