Kaela Balk
Lawler,IA
Summary
Motivated employee, learns quickly in fast-paced environments. Consistently adheres to safety standards. Hardworking and passionate job seeker with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Store Manager
Appliance Plus/USCellular
New Hampton, IA
02.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assembly Line Production Worker
United Equipment Accessories
Waverly, IA
09.2023 - 02.2024
- Followed protocols to enhance protection and maintain safe work environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
Assembly Line Production Worker
TriMark
New Hampton, IA
10.2022 - 09.2023
- Followed protocols to enhance protection and maintain safe work environment.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
Assembly Finishing
East Penn Manufacturing
Oelwein, IA
05.2018 - 10.2022
- Organized work to meet demanding production goals
- Assisted in the assembly of batteries for large name customers such as NAPA, O'rielly, Walmart, and Blaine's Farm Fleet
- Worked closely with others on a team to meet and exceed production standards
- Cross trained in multiple different jobs and departments
- Made sure that all products being sent out were exceeding the customers standards.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Documented production data and output to enable tracking history and maintain accurate records.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Utilized safety devices and procedures to protect personnel and equipment.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Assembly Line Team Leader
Whirlpool
Amana, IA
04.2016 - 03.2018
- Worked in assembly making refrigerant products for customers
- Made sure products exceeded customer standards
- Team leader for production overseeing 30 employees
- Annotated scrap products in computer system
- Scheduling for employees and production.
- Managed staff hiring, training and supervision.
- Supervised ongoing daily production phases.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Education
Certified Nursing Assistant -
Kirkwood Community College
Cedar Rapids, IA2010
Oelwein High School
Oelwein, IA05.2008
Skills
- Easily trained
- OSHA compliant
- Computer literate
- Customer Service
- Safety Compliance
- Internal Auditing
- Handling Machinery
- Patient Management
- Workplace Cleanliness
- Time Management
- Attention to Detail
References
- Deb Rummel, 319-361-7380
- Hannah Wilker, 319-240-9522
- Faith Smith, 319-238-1213
- Olivia McIntire, 641-229-1868
Timeline
Store Manager
Appliance Plus/USCellular
02.2024 - Current
Assembly Line Production Worker
United Equipment Accessories
09.2023 - 02.2024
Assembly Line Production Worker
TriMark
10.2022 - 09.2023
Assembly Finishing
East Penn Manufacturing
05.2018 - 10.2022
Assembly Line Team Leader
Whirlpool
04.2016 - 03.2018
Certified Nursing Assistant -
Kirkwood Community College
Oelwein High School