Proficient supervisor focused on keeping teams on-task and exceeding quality, performance, and safety standards. Gets most out of every resource and team member using creativity and excellent problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Plumbing Supervisor/Vocational Instructor
State Of Florida Department Of Corrections
Daytona, FL
12.2018 - 12.2021
Provided emergency services to repair lift station pumps, boiler systems.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Trained and supervised all incoming employees.
Eliminated risks by correctly identifying potential safety hazards.
Offered guidance and training to junior team members.
Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
Correctional Officer Sergeant
State Of Florida Department Of Corrections
Daytona, FL
08.2010 - 12.2017
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Completed daily work report sheets and delegated tasks to employees.
Coordinated responses to emergency situations arising in different prison locations.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Actively listened to staff and visitors, handled concerns quickly and escalated major issues to supervisor.
Worked flexible hours; night, weekend, and holiday shifts.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Education
Associate of Arts - Computer Networking/Programming
Florida Technical College
DeLand, FL
08.2003
Skills
Problem Solving
Conflict Resolution
Relationship Building
Detail Oriented
Blueprint Reading
Decision Making
Emergency Services
Safety Protocols
Reporting and Documentation
Diagnostics and Troubleshooting
Time Management
Verbal and Written Communication
Timeline
Plumbing Supervisor/Vocational Instructor
State Of Florida Department Of Corrections
12.2018 - 12.2021
Correctional Officer Sergeant
State Of Florida Department Of Corrections
08.2010 - 12.2017
Associate of Arts - Computer Networking/Programming