Motivated sociably dynamic professional, offering multiple expertise in a wide genre of care. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight expectations and deadlines.
Overview
14
14
years of professional experience
Work History
Nursing Student
Maria College of Albany
Albany, NY
08.2022 - 05.2025
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Partnered with registered nurses to perform specified patient care activities.
Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Employed knowledge of sanitation and infection control to optimize customer care and services.
Using critical thinking, assisted medical team with procedures.
Performed patient assessments and developed individualized care plans.
Maintained accurate and thorough documentation in electronic medical records system.
Monitored vital signs such as blood pressure, temperature, pulse rate, respiration rate., according to established protocols.
Provided emotional support for patients undergoing stressful situations or treatments.
Attended weekly case conferences with interdisciplinary team members.
Organized supplies and equipment needed for each procedure performed.
Wait Staff Member & Trainer
Halfmoon Diner
Halfmoon, NY
06.2018 - 05.2022
Set up dining room to meet hospitality service standards to also optimize quick high volume daily service.
Greeted newly seated guests promptly, answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems helping in rapport and repeat business.
Trained new employees on restaurant procedures and plating techniques, and in operating POS terminals to input orders, split bills and calculate totals.
Calculated accurate bill amounts and processed cash and credit card payments.
Home Health Aide
Family Member(s)
Tavares, FL
03.2016 - 03.2018
Provided companionship and monitored health condition of clients.
Assisted with personal care activities, such as bathing, dressing and grooming.
Transported clients to doctor appointments and social events.
Prepared meals and snacks according to prescribed diets.
Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Assisted in ambulation and exercise routines for clients.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Changed bed linens and maintained a clean living environment for the client's safety.
Administered medications as instructed by physician or nurse practitioner.
Recorded daily notes about client conditions, treatments provided and progress made.
Engaged patients in recreational activities such as reading books or playing games.
Maintained confidentiality of patient information at all times as per HIPAA regulations.
Assisted clients with bathing, dressing and incontinence care.
Server
T.G.I. FRIDAY'S - Bar & Restaurant
Olando, FL
04.2017 - 03.2018
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Completed cleaning duties by sweeping, mopping floors, vacuuming carpet and tidying up server stations.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Cleared table and bussed dishes to allow for quick setups.
Head Waitress
Stefano's Italian Grill & Fine Dining
Winter Garden, FL
03.2014 - 04.2017
Met with chefs and management to collaborate on menu changes, staffing needs and ways to improve restaurant.
Completed opening and closing checklists to ensure smooth restaurant operations.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Solved customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Calculated charges, issued table checks and collected payments from customers.
Trained new wait staff team members in proper procedures and important standards of establishment.
Implemented new POS system and trained staff members on use.
Secretarial Assistant
Y.W.C.A. Schenectady
Schenectady, NY
03.2011 - 10.2013
Maintained organized filing system of paper and electronic documents.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Handled multiple projects simultaneously while meeting strict deadlines.
Performed data entry tasks using Word Processing software packages such as Microsoft Word and Excel.
Answered phones and routed calls to appropriate personnel.
Assisted with accounts receivable and accounts payable functions.
Greeted visitors and directed to appropriate location or person.
Kept office equipment functional and supplies well-stocked to promote efficient operations.