Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kaelin Tancayo-Spielvogel

Honolulu,HI

Summary

Experienced hospitality professional with a strong background in fine dining, luxury banquet service, and high-volume restaurant operations. Skilled at delivering exceptional guest experiences through personalized service, attention to detail, and seamless collaboration with culinary and event teams. Adept at adapting to diverse environments, from luxury resorts to casual dining, while consistently exceeding performance and guest satisfaction goals.

Overview

13
13
years of professional experience

Work History

Banquet Server

Halekulani Hotel
Honolulu, Hawaii
06.2024 - Current
  • Delivered high-volume banquet service for events with 200+ guests, maintaining speed, precision, and hospitality in fast-paced environments.
  • Collaborated seamlessly with culinary and event teams to ensure flawless execution of plated dinners, buffets, and VIP receptions.
  • Anticipated guest needs and provided personalized service, consistently earning commendations from clients and event organizers.

Banquet Server

The Kahala Hotel & Resort
Honolulu, HI
12.2023 - Current
  • Set up and broke down banquet spaces efficiently, ensuring all table settings, décor, and serving stations met event specifications and exceeded client expectations.
  • Trained and mentored new banquet staff, reinforcing service standards and improving overall team performance during high-pressure events.
  • Handled guest inquiries, dietary requests, and special accommodations with professionalism, contributing to positive event reviews and repeat client bookings.

Banquet Server

Four Seasons Ko Olina
Kapolei, HI
10.2021 - Current
  • Delivered refined banquet service at weddings, galas, and corporate events, consistently upholding Four Seasons’ brand standards of excellence.
  • Anticipated and personalized guest needs with discretion and professionalism, enhancing the guest experience and reinforcing the resort’s reputation for world-class hospitality.
  • Coordinated seamlessly with culinary, event planning, and beverage teams to ensure flawless execution of high-profile events for international and VIP clientele.

Fine Dining Server

Hilton Hawaiian Village
Honolulu, HI
08.2013 - 01.2021
  • Delivered elevated tableside service in a high-volume fine dining setting, expertly guiding guests through wine pairings, menu selections, and chef’s specialties.
  • Maintained exceptional attention to detail in table presentation, pacing of courses, and guest interactions, ensuring a seamless luxury dining experience.
  • Built strong rapport with international clientele by anticipating needs and personalizing service, contributing to repeat visits and positive guest feedback.

Server/Bartender

Red Lobster Restaurant
Honolulu, Hawaii
08.2012 - 05.2015
  • Crafted classic and specialty cocktails while maintaining consistency, speed, and accuracy in a high-volume casual dining environment.
  • Delivered friendly, attentive bar and table service, building rapport with guests and promoting a welcoming atmosphere that encouraged repeat business.
  • Managed bar operations including inventory control, cash handling, and compliance with responsible alcohol service standards.

Education

Ph.D. -

University of Hawaii At Manoa
Honolulu, HI
05-2029

Master of Science -

Johns Hopkins University
Baltimore, MD
05-2019

Bachelor of Arts -

University of Hawaii At Manoa
Honolulu, HI
12-2015

Skills

  • Event coordination
  • Customer service
  • Team collaboration
  • Attention to detail
  • Communication skills
  • Problem solving
  • Leadership development
  • Strong teamwork
  • Punctual and reliable

Languages

French
Professional
Hawaiian
Professional

Timeline

Banquet Server

Halekulani Hotel
06.2024 - Current

Banquet Server

The Kahala Hotel & Resort
12.2023 - Current

Banquet Server

Four Seasons Ko Olina
10.2021 - Current

Fine Dining Server

Hilton Hawaiian Village
08.2013 - 01.2021

Server/Bartender

Red Lobster Restaurant
08.2012 - 05.2015

Ph.D. -

University of Hawaii At Manoa

Master of Science -

Johns Hopkins University

Bachelor of Arts -

University of Hawaii At Manoa

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