Kaely Jackson
Salina,KS
Summary
Detail-oriented billing professional with over 15 years of experience in dental insurance billing, insurance verification, data entry, and claim resolution. Expertise in managing patient ledgers and accounts receivable ensures accurate and timely reimbursement, contributing to overall operational efficiency. Recognized for strong communication skills and a quick learning ability, adapting seamlessly to new concepts while maintaining a high level of accuracy in fast-paced environments. Additionally, approximately 1.5 years of medical billing experience enhances versatility across dental and medical insurance processes.
Overview
18
18
years of professional experience
Work History
Medical Billing Specialist
Salina Regional Hospital
07.2024 - Current
- Process insurance claims and ensured compliance with billing regulations.
- Review and resolve discrepancies in patient accounts and billing statements.
- Coordinate with healthcare providers to obtain necessary documentation for claims.
- Analyzed billing data to identify trends and improve revenue cycle processes.
- Proficient in Medicaid and Medicare billing processes
- Verify accuracy of accounts payable payments, resulting in reduction in payment errors and lowering my accounts receivable.
Patient Coordinator
All Smiles Dental
03.2018 - 07.2024
Returned to All Smiles Dental Care to assist Dr Swisher in managing and resume position as Patient Coordinator.
New Patient Coordinator
Salina Dental Arts
10.2016 - 03.2018
Engaged with new patients and entered all patient datadata
- Engaged with patients and entered all patient data
- Provided tours of the office to new patients
- Monitored and prioritized workflow of the schedule
- Processed patient payment
Patient Coordinator
All Smiles Dental
12.2010 - 10.2016
- Efficient in dental insurance billing and resolution of claims
- Designed a detailed dental benefit coverage guide
- Generate reports for Accounts Receivables
- Proficient in Dentrix and Eaglesoft software
- Conduct interviews for potential new hires
- Knowledge of ICD 10 and CPT for dental claims
- Support owner in management of employees
Receptionist
Manhattan Eyecare
05.2008 - 10.2010
- Handled all incoming and outbound calls
- Reserved appointment times for patients and new patients
- Welcomed patients warmly to the office
- Updated paper files to electronic
Education
No Degree - Business Administration
Wichita State University
Wichita, KSSkills
- HIPAA Compliance
- ADA Coding Terminology
- 80 WPM
- Records Management
- Electronic Billing System
- Claims Processor
Accomplishments
- Documented and resolved claims over 180 days or more which led to resolving accounts for patients and/or payment from insurance companies.
- Collaborated with Tammy Walker billing department and head nurse on a Medicare issue with a specific drug being denied.
- Designed and implemented a comprehensive dental benefits coverage guide within Dentrix
- Implemented an orthodontic payment tracking system within Dentrix, improving payment tracking clarity and overall billing efficiency.
Salina Regional Health Center
All Smiles Dental Care
Leadership
- City of Minneapolis, KS Council Member
- December 2014-November 2018
- July 2021-October 2023
- Voted on city ordinances and policies monthly
- Approved appointment of city officials and city contracts
- Actively listened to citizen comments and concerns
Timeline
Medical Billing Specialist
Salina Regional Hospital
07.2024 - Current
Patient Coordinator
All Smiles Dental
03.2018 - 07.2024
New Patient Coordinator
Salina Dental Arts
10.2016 - 03.2018
Patient Coordinator
All Smiles Dental
12.2010 - 10.2016
Receptionist
Manhattan Eyecare
05.2008 - 10.2010
No Degree - Business Administration
Wichita State University