Summary
Overview
Work History
Education
Skills
Timeline
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Kaelyn Case

Summary

Dynamic sales associate with proven expertise in payment processing and upselling, honed at Spirit Halloween and other retail settings. Excelled in conflict resolution and retail operations, boosting customer satisfaction and sales. Demonstrates a strong multi-tasking ability and a knack for engaging customers, significantly enhancing the shopping experience.

Overview

1
1
year of professional experience

Work History

Sales Associate

Spirit Halloween
07.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

Chipotle
11.2021 - 03.2022
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided customers with information on specials and discount deals.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Provided beverage cups and condiments to increase customer convenience
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Winn Dixie Supermarket
08.2021 - 11.2021
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
  • Properly maintained and operated cash register and POS system to swiftly process payments.

Education

High School Diploma -

Jackson County High School
Jefferson, GA
05.2021

Skills

  • Order Processing
  • Contract Preparation
  • Upselling
  • Payment Processing
  • Multi-tasking strength
  • Sales Training
  • Conflict Resolution
  • Merchandising understanding
  • Retail Store Operations
  • Self-Checkout Assistance

Timeline

Sales Associate

Spirit Halloween
07.2022 - 10.2022

Cashier

Chipotle
11.2021 - 03.2022

Cashier

Winn Dixie Supermarket
08.2021 - 11.2021

High School Diploma -

Jackson County High School

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Kaelyn Case