Kaelyn Fitzgerald
Medical Billing and Collections Specialist
Garden Grove,CA
Summary
Efficient billing and collections professional with over 5 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Expert in debt collections, repayment negotiations and repayment plan development. Successful in managing escalated accounts and producing aging reports to cut down delinquent invoices.
Overview
6
6
years of professional experience
Work History
Medical Billing and Collections Specialist
Self Employed
Yorba Linda , CA
01.2020 - Current
- Assisted in reconciling deposit and patient collections.
- Processed billing calls and answered questions from patients and third-party carriers.
- Processed online and paper appeal submissions and refund requests.
- Logged charges and payments within Lytec and WebPT.
- Corrected, completed and processed claims for multiple payer codes.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Compiled and tracked outstanding balances owed to medical facilities.
Retail Volunteer
The Collection By Casa Teresa
Orange, CA
06.2018 - 07.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Medical Billing and Collections Specialist
Self Employed
Anaheim, CA
06.2013 - 09.2017
- Collaborated with customers to resolve disputes.
- Responded to customer concerns and questions on daily basis.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
Education
Associate of Science - Medical Billing And Coding
San Joaquin Valley College
Visalia, CA05.2024
No Degree - Medical Billing And Coding
North-West College
Santa Ana, CA07.2016
High School Diploma -
Garden Grove High School
Garden Grove, CA06.2006
Skills
- Management accounting
- Collections duties
- Billing statement review
- Sheet balancing
- General accounting
- Accounting remittances
- Database Management
- Bulk filing
- Regulatory filings
- Customer service support
- SLA fulfillment
- Invoicing prowess
- Financial statement analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have a theory and I really believe it. I think your worst weakness can become your greatest single strength.
Barbara Corcoran
Timeline
Medical Billing and Collections Specialist
Self Employed
01.2020 - Current
Retail Volunteer
The Collection By Casa Teresa
06.2018 - 07.2018
Medical Billing and Collections Specialist
Self Employed
06.2013 - 09.2017
Associate of Science - Medical Billing And Coding
San Joaquin Valley College
No Degree - Medical Billing And Coding
North-West College
High School Diploma -
Garden Grove High School
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