Summary
Work History
Education
Skills
Timeline
Generic

Kaelyn Gisonna

Holly Springs,NC

Summary

Dedicated MRI tech assistant with 8 years of healthcare experience. Skilled in data management and patient scheduling, leading to improved satisfaction rates. Positioned to enhance operational workflows and quickly adapt to new challenges. Strong interpersonal skills and a commitment to delivering exceptional customer service.

Work History

MRI Tech Assistant

Delaney Radiology
Wilmington, NC
2016 - 2025
  • Coordinated scheduling of MRI appointments with staff and patients.
  • Educated patients on procedure protocol prior to scanning, resulting in reduced anxiety levels during exam.
  • Maintained accurate records of patients' exams, ensuring comprehensive documentation for billing and care continuity.
  • Verified patient identification prior to scanning process to ensure correct results are obtained from exam.
  • Demonstrated knowledge of safety regulations regarding operation of MRI equipment and radiation protection principles.
  • Followed established protocols for performing magnetic resonance imaging studies according to physician's orders.
  • Determined ideal imaging methods to ensure optimal image quality.
  • Collected patients' medical histories and documented important information in medical records.
  • Created backup copies of images by transferring images to storage media and maintaining digital filing system for backups.
  • Collaborated with healthcare staff to streamline workflow, enhancing service delivery and patient experience.

Patient Representative

Wilmington Health Associates
Wilmington, North Carolina
2011 - 2016
  • Managed patient inquiries, resolving issues to enhance patient satisfaction.
  • Collaborated with medical staff to streamline patient flow and reduce wait times.
  • Assisted patients with appointment scheduling and registration processes.
  • Maintained accurate patient records in electronic health systems.
  • Educated patients on insurance verification and billing procedures to improve understanding and compliance.
  • Collected necessary documentation for patient eligibility assessments.
  • Welcomed visitors at reception and answered incoming phone calls courteously.
  • Prepared daily summaries of patient visits for physicians' review.

Administrative Assistant

Caldwell Banker Real Estate
Carolina Beach, North Carolina
2005 - 2011
  • Performed weekly property walkthroughs to verify adherence to maintenance standards.
  • Oversaw organization and maintenance of property information files for streamlined access.
  • Distributed mailers, flyers, and property signs to enhance visibility.
  • Organized professional and personal computer files for improved efficiency.
  • Created punch lists for thorough pre-sale and post-sale property evaluations.

Private Nanny

Melanie and David Cameron
Wilmington, North Carolina
2008 - 2010
  • Delivered attentive care and supervision, ensuring children's well-being and security.
  • Designed and coordinated daily activities to foster learning and developmental growth.
  • Established routines that encouraged positive behavior and discipline strategies.
  • Created and upheld a safe, clean environment to enhance children's play and learning experiences.
  • Communicated effectively with parents regarding children's behavior and progress.

Education

High School Diploma -

John Handley High School
Winchester, VA
01-2002

Some College (No Degree) - Elementary Education

West Virginia Wesleyan College
Buckhannon, WV

Skills

  • Patient scheduling
  • Medical documentation
  • Medical record management
  • Data entry accuracy
  • Workflow optimization
  • Data organization
  • Patient interaction
  • Effective communication
  • Problem solving
  • Customer service
  • Attention to detail
  • Empathy and patience
  • Critical thinking

Timeline

MRI Tech Assistant

Delaney Radiology
2016 - 2025

Patient Representative

Wilmington Health Associates
2011 - 2016

Administrative Assistant

Caldwell Banker Real Estate
2005 - 2011

Private Nanny

Melanie and David Cameron
2008 - 2010

High School Diploma -

John Handley High School

Some College (No Degree) - Elementary Education

West Virginia Wesleyan College
Kaelyn Gisonna