KAELYN HEATON
San Angelo
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Receptionist
Prickly Pear Veterinary Hospital
09.2025 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Collected all payments, processed transactions and updated relevant records.
Cosmetologist
Hair by Kae
11.2022 - Current
- Scheduled client appointments.
- Demonstrated excellent customer service and communication skills while providing services to clients.
- Exhibited strong organizational skills by properly scheduling appointments and managing time efficiently.
- Managed inventory of products and supplies necessary for successful operations.
- Demonstrated creative problem-solving abilities when faced with difficult client requests or challenges.
- Collaborated effectively with other employees to provide exceptional service experiences.
- Operated cash register to receive payments from patrons.
- Ordered, displayed, and maintained supplies.
Sales Associate
Blair's Western Wear
04.2021 - 11.2021
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Provided accurate information about products, prices and availability both in person and over the phone.
Education
High School Diploma -
Permian high school
odessa, tx05-2020
Skills
- Reflective listening
- Physical strength
- Decision-making
- Issue resolution
- Time management
- Calendar management
- Social skills
- Multitasking and prioritization
Timeline
Receptionist
Prickly Pear Veterinary Hospital
09.2025 - Current
Cosmetologist
Hair by Kae
11.2022 - Current
Sales Associate
Blair's Western Wear
04.2021 - 11.2021
High School Diploma -
Permian high school