Summary
Overview
Work History
Education
Skills
Timeline
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Tanaia Wilhite-Moore

Tanaia Wilhite-Moore

Pueblo,CO

Summary

Dynamic professional with a proven track record at Penny’s 4 Less Auto Detailing, excelling in customer relations and organization skills. Leveraged expertise in verbal and written communication to enhance client satisfaction and streamline operations. Achieved significant improvements in client retention through personalized service and efficient scheduling, showcasing a blend of hard and soft skills.

Overview

2025
2025
years of professional experience

Work History

Receptionist

Penny’s 4 Less Auto Detailing
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Licensed Cosmetologist

Stylique Salon
05.2024 - Current
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.

Home Care Aide

Center Towards Self-reliance
03.2016 - Current
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.

Education

Undergrad - Nursing

Pueblo Community College
Pueblo, CO

License In Cosmetology - Cosmetology

Intellitec College
Pueblo, CO
08.2023

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling
  • Customization
  • Customer and client relations
  • Building Rapport

  • Social skills
  • Scheduling appointments
  • Men and women haircuts
  • Client consultation
  • Continuing education
  • Waxing treatments
  • Hairstyling
  • Hair conditioning and styling
  • Sales expertise
  • Cosmetology
  • Reflective listening
  • Bleaching, dyeing, and tinting
  • Facials and makeup applications
  • Scalp treatments
  • Hair style recommendations
  • Skin treatment
  • Body hair removal
  • Client loyalty building
  • Sanitation Practices
  • Highlights and lowlights
  • Customer Service
  • Multitasking
  • Problem-solving abilities
  • Cash Handling
  • Professionalism
  • Chemical Mixing

Timeline

Licensed Cosmetologist

Stylique Salon
05.2024 - Current

Home Care Aide

Center Towards Self-reliance
03.2016 - Current

Receptionist

Penny’s 4 Less Auto Detailing

Undergrad - Nursing

Pueblo Community College

License In Cosmetology - Cosmetology

Intellitec College

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Tanaia Wilhite-Moore