Kaelyn Holmes

• Delivered exceptional customer service in a high-volume restaurant environment.

• Efficiently managed dine-in and carry-out orders, ensuring accuracy and customer satisfaction.

• Handled cash, credit transactions, and order management through POS systems.

• Resolved guest concerns professionally, contributing to repeat business and positive feedback.

• Worked collaboratively with team members to support seamless restaurant operations and improve guest experiences.

• Trained new staff on company policies, customer interaction, and food safety standards.

• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Performed hands-on clinical tasks such as chairside assistance, dental x-rays, and impressions under supervision.

• Assisted in sterilization of instruments and ensured proper infection control protocols were followed.

• Greeted patients warmly, reviewed medical histories, and prepared patients for exams and treatments.

• Learned how to perform iTero digital scans for orthodontic and restorative treatments.

• Helped manage appointment scheduling and follow-ups, contributing to improved office efficiency.

• Participated in team huddles and treatment planning discussions with the dental team.

• Maintained operatory cleanliness and stocked materials for procedures.

• Observed a variety of dental procedures including fillings, crowns, cleanings, and extractions.

Gained first-hand experience rotating through multiple departments including Emergency, Pediatrics, and General Nursing.

• Assisted in direct patient care tasks such as taking vitals, providing comfort measures, and observing wound care.

• Participated in administrative responsibilities including basic charting and coding practices.

• Shadowed nurses and medical professionals to understand the workflow of healthcare delivery.

• Developed a deeper understanding of patient confidentiality, medical ethics, and compassionate care.