- Gym Workouts
- Team Sports
- Music
- Volunteering
- Running
- Calisthenics
- Criminal Justice
- Finance
Kaelyn Jensen
Fultonham,NY
Summary
I am a dynamic tour guide with Howe Caverns Inc, skilled in public speaking and customer service. Trained staff in safety protocols, ensuring a seamless visitor experience. Proven reliability in managing schedules and cash handling, contributing to efficient operations during peak times. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Tour Guide/Ticket Office
Howe Caverns Inc
06.2021 - Current
- Guided diverse groups through cave tours, ensuring engagement and safety throughout the experience.
- Developed informative narratives to enhance visitor understanding of geological formations and history.
- Trained new staff on tour protocols, emphasizing safety procedures and customer service excellence.
- Managed visitor flow during peak times, maintaining an organized and efficient touring schedule.
- Processed customer transactions accurately and efficiently while booking tickets and motel rooms
- Handled tour guide schedule and organized each departure
Education
High School Diploma -
Middleburgh CSD
Middleburgh, NYSkills
- Public speaking
- Presentation skills
- Local history
- Exceptional communication
- Customer service
- Facility management
- Reliability and punctuality
- Cash handling expertise
Interests
Timeline
Tour Guide/Ticket Office
Howe Caverns Inc
06.2021 - Current
High School Diploma -
Middleburgh CSD