Kaelyn Lee
Glen Burnie,MD
Summary
Dedicated sales associate with a proven track record of enhancing customer experiences through personalized service and effective problem-solving. Known for reliability, strong work ethic, and teamwork, contributing to increased customer loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Babysitter
Glen Burnie, MD
09.2023 - Current
- Supervised children's activities to ensure safety and engagement.
- Developed and implemented educational games promoting learning and creativity.
- Prepared nutritious meals adhering to dietary restrictions and preferences.
- Communicated effectively with parents about children's daily routines and progress.
- Maintained clean and organized play areas, ensuring a safe environment for children's activities.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Sales Associate
Aeropostale
Hanover, MD
04.2024 - 02.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Maintained store presentation standards through effective merchandising and inventory management.
- Collaborated with team members to achieve sales goals and improve customer service quality.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Participated in promotional events to drive sales and increase brand awareness in the community.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
Education
Bachelor of Science -
Old Mill Senior High
Millersville, MDBachelor of Science - Forensic Science
Towson University
Baltimore, MD06-2025
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Flexible scheduling
- Conflict resolution
- Adaptability and resilience
- Multi-tasking strength
- Exceptional customer service
Accomplishments
- Resolved product issue through consumer testing.
- Trained and mentored 4 employees.
- Earned multiple raises
- Received consistent positive remarks for quality of care.
Languages
English
Native or Bilingual
Timeline
Sales Associate
Aeropostale
04.2024 - 02.2026
Babysitter
09.2023 - Current
Bachelor of Science -
Old Mill Senior High
Bachelor of Science - Forensic Science
Towson University