Kaelyn Martins Casciolini

• Assisted with diagnostic tests such as EKGs, urine & throat cultures, etc. ensuring accurate results for informed decision-making in treatment plans.
• Enhanced patient satisfaction by providing compassionate and efficient clinical care.
• Reduced the risk of infections by maintaining a clean and sanitized environment for patients.
• Directed patients to exam rooms, obtained patient medical history, medication information, symptoms, and allergies, and prepared for physician examinations.

Pharmacy Technician Trainee (Apr 2019-Nov 2020)

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.

Registered Pharmacy Technician (Nov-2020-Jun 2021)

Certified Pharmacy Technician (Jun 2021-Nov 2021)

Pharmacy Operations Manager (Nov 2021-May 2023)

• Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
• Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
• Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
• Supervised a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.

Senior Certified Pharmacy Technician (May-2023-Present)