Versatile and driven healthcare professional with extensive experience spanning from various facets of the healthcare industry. Demonstrated commitment to delivering exceptional patient care with steadfast reliability. Adaptable and eager to Excel in a dynamic environment, equipped with a passion for learning. Committed to serving diverse populations. Seeking to apply acquired skills and education to contribute meaningfully to medical education and the advancement of healthcare.
Work History
Certified Clinical Medical Assistant (CCMA)
3 Years 3 Months
Reliant Medical Group-Optum Care | 05.2023 - Current
Progressed from Clinical Care Assistant (May 2023) to CCMA by obtaining Clinical Certified Medical Assistant Certification in March 2025.
Assisted with diagnostic tests including EKGs, urine and throat cultures, and STD screenings to support accurate patient assessments.
Ensured accuracy of results to facilitate informed treatment decisions by providers.
Obtained patient medical history, medication details, allergies, and current symptoms to prepare for provider examinations and enhance patient care.
Certified Pharmacy Technician (CPhT)
7 Years 4 Months
Walgreens Co. | 04.2019 - Current
Progressed from Pharmacy Technician Trainee (April 2019), to Registered Pharmacy Technician (March 2021) to Certified Pharmacy Technician (June 2021) and ultimately Oversaw pharmacy operations as the manager beginning November 2021.
Calculate dosages, fill prescriptions, prepare prescription labels, and administer vaccinations with absolute accuracy and fast-pacedd environments.
Utilized pharmacy software systems to process prescriptions, bill insurances, manage patient profiles, and maintain accurate medication records to support patient care.
Pharmacy Operations Manager
1 Year 6 Months
Walgreens Co. | 11.2021 - 05.2023
Supervised team of pharmacists and technicians, enhancing collaboration and communication to improve patient care and safety.
Managed budget to optimize profitability while ensuring high-quality service for patients.
Evaluated staff performance to ensure achievement of established goals and metrics.
Voluntarily transitioned back to Certified Pharmacy Technician role for career realignment in May 2023.
COVID-19 Contact Tracer-Intern
10 Months
Worcester Department of Public Health | 08.2020 - 06.2021
Managed contact tracing for cases across 7 municipalities and 11 regional colleges, ensuring timely follow-up.
Enhanced community safety by providing clear guidance on isolation & quarantine procedures.
Provided clear guidance on isolation and quarantine procedures, contributing to enhanced community safety and compliance.
Streamlined contact tracing process through accurate data entry and effective case management system utilization.
Education
Bachelor of Science - Biology
Becker College | Leicester, MA | 05-2021
Post-Baccalaureate Certificate - Pre-Medicine
Elms College | Chicopee, MA | 05-2024
Skills
Clinical documentation
Collaboration
Substance handling
EMR proficiency
HIPAA Compliance
Patient Care
Insurance Billing
Immunization administration
Leadership
Prior Authorizations
Vaccine Administration
Certification
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) in March 2025
Nationally Certified Pharmacy Technician - Pharmacy Technician Certification Board (PTCB) in June 2021
Immunization Administration by Pharmacy Technicians Certification - American Pharmacists Association (APHA)
Registered Pharmacy Technician - Massachusetts Board of Pharmacy
Certified Clinical Medical Assistant (CCMA) Preceptor at Texas Health Physicians GroupCertified Clinical Medical Assistant (CCMA) Preceptor at Texas Health Physicians Group
Clinical Certified Medical Assistant(CCMA) at Family Health Centers of Southwest Florida Inc.Clinical Certified Medical Assistant(CCMA) at Family Health Centers of Southwest Florida Inc.