Deborah Flores
ROCKDALE,Texas
Summary
As a Certified Clinical Medical Assistant at HealthPoint, I’ve built a reputation for precision, compassion, and reliability. From streamlining patient intake and maintaining accurate clinical documentation to performing EKG monitoring and managing medical inventory, I bring both technical skill and a patient-centered mindset to every task. My commitment to HIPAA compliance and collaborative care helps ensure smooth operations and high-quality outcomes for both patients and providers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant (CCMA)
Healthpoint
11.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Communicated with pharmacies via phone and fax to process prescription submission and refill requests.
- Obtained and documented patient medical history, vital signs and chief complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with minor procedures such as Nexplanon insert,removal.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Prepared and administered medications to alleviate patient symptoms.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical,laboratory supplies along with medications in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted daily logs of vaccine and laboratory data loggers.
- Conducted monthly quality controls of laboratory equipment.
Certified Nursing Assistant (CNA)
The Wesleyan
01.2016 - 09.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
Education
No Degree - Certified Clinical Medical Assistant
Temple College
Temple, TX09-2019
High School Diploma -
Rockdale High School
Rockdale,Tx05-1996
Skills
- Immunization administration
- Venipuncture Proficient
- Vital sign monitoring
- Inventory management
- Patient scheduling
- Specimen collection
- Examination preparation
- Phlebotomy techniques
- Clinical documentation
- Patient intake process
- Medical office procedures
- Medical history recording
- Physician support
- Appointment setting
- Healthcare software usage
- Medical terminology
- Adaptable and flexible
- Medical supply inventory
- EKG monitoring
- Medical equipment operation
Accomplishments
- Commended for going above and beyond in support of team goals and organizational skills.
- Mentored junior and senior staff, fostering individual growth and team effectiveness while support overall organizational success.
- Recognized for outstanding dedication to patient care.
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS/CPR - Basic Life Support / Cardiopulmonary Resucitation
- Vision/Hearing Screening Program
Timeline
Certified Clinical Medical Assistant (CCMA)
Healthpoint
11.2019 - Current
Certified Nursing Assistant (CNA)
The Wesleyan
01.2016 - 09.2019
No Degree - Certified Clinical Medical Assistant
Temple College
High School Diploma -
Rockdale High School
Similar Profiles
Dulce RevollarDulce Revollar
Clinical IS L&P Specialist II at HealthPointClinical IS L&P Specialist II at HealthPoint
Evelyn GonzalesEvelyn Gonzales
Medical & Dental Front Office Trainer - SME at HealthPointMedical & Dental Front Office Trainer - SME at HealthPoint
Erica MoranErica Moran
Medical and Dental Front Office Trainer at HealthPointMedical and Dental Front Office Trainer at HealthPoint
LEE THOMASONLEE THOMASON
Private Trumpet Instructor at RMT MusicPrivate Trumpet Instructor at RMT Music
Carol BoehmeCarol Boehme
Substitute Teacher at Rockdale ISDSubstitute Teacher at Rockdale ISD