Kaelyn Phillips
Orlando
Summary
Organized and experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and progressive leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Paul Davis Restroration
Orlando
01.2025 - Current
- Directed daily office operations and supported a 45+ person team, ensuring smooth workflow across administrative and field departments.
- Managed full-cycle accounts payable and completed bi-weekly payroll, ensuring accurate and timely processing of company bills and employee pay.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Negotiated with vendors and service providers to secure improved contracts and reduce operational costs.
- Coordinated office events and team-building initiatives, helping strengthen employee engagement and workplace culture.
Accounts Receivable Specialist
Paul Davis Restroration
Orlando, FL
01.2024 - 01.2025
- Collected $8M+ in accounts receivable within first year, contributing significantly to company cash flow.
- Recovered $500K in 180+ day past-due accounts, reducing aged receivables and improving financial health.
- Managed full-cycle accounts receivable, including invoicing, payment posting, and account reconciliation through Quickbooks.
- Monitored aging reports and prioritized collections efforts to accelerate payment timelines.
- Communicated with clients and insurance adjusters to resolve billing issues and secure payments.
Administrative Assistant
Paul Davis Restroration
Orlando, FL
07.2022 - 01.2024
- Maintained accurate job files, documentation, and data entry within company systems.
- Handled high-volume phone calls and e-mails providing professional customer service and timely responses building strong relationships.
- Purchased office supplies inventory, ensuring seamless operations and cost efficiency.
- Managed daily administrative operations, supporting the team in a fast-paced environment.
- Coordinated with Office MAnager to manage subcontractor invoicing,verifying documentation and facilitating timely payments to maintain project timeliness and vendor relationships.
Registered Behavior Technician
ABA Healthcare
Orlando, FL
03.2021 - 07.2022
- Implement one-on-one therapy with clients (often presenting with ASD, developmental disabilities, and/or other behavioral concerns) to improve skills in the areas of language, social skills, and play skills within the home setting using ABA methods.
- Collaborate, communicate, and assist in team meetings with the BCBA, parents, and other important team members.
- Properly collect, enter, and analyze client data on a daily basis to monitor effectiveness of treatment plan.
- Maintain organization within client sessions following behavior programs.
- Establish professional relationship with all employees and families, following ethics code.
Cashier
Sprouts Farmers Market
Oviedo, FL
06.2019 - 03.2021
- Promote a positive and comfortable environment for all customers and coworkers.
- Assist customers by providing information and resolving their complaints.
- Accurately handle customer cash, credit, debit payments and change.
- Maintained excellent communication to ensure customer satisfaction.
- Assisted in training incoming cashiers.
Sales Associate
Payless Shoesource
Columbus, GA
05.2018 - 08.2018
- Able to enter all pertinent data accurately and efficiently.
- In charge of correctly recording daily transactions and constructing appropriate change.
- Accountable for subsequent cash security measures and ensuring the security of dues entrusted upon me.
- Monitored all customers, made available services, and became aware of indications of robbery or other security risks while performing store tasks at hand.
Education
B.S. - Psychology, Minor in Business Administration
University of Central Florida
Orlando, FL01.2020
Skills
- Office management
- Payroll Processing
- Document management
- Accounts Payable and Receivable
- Vendor Negotiation
- Team Leadership
- Microsoft Office
- Quickbooks
- Customer service
- Clear oral/written communication
- Administrative support
- Documentation
Certification
Public Notary
Timeline
Office Manager
Paul Davis Restroration
01.2025 - Current
Accounts Receivable Specialist
Paul Davis Restroration
01.2024 - 01.2025
Administrative Assistant
Paul Davis Restroration
07.2022 - 01.2024
Registered Behavior Technician
ABA Healthcare
03.2021 - 07.2022
Cashier
Sprouts Farmers Market
06.2019 - 03.2021
Sales Associate
Payless Shoesource
05.2018 - 08.2018
B.S. - Psychology, Minor in Business Administration
University of Central Florida