Summary
Overview
Work History
Education
Skills
Extracurricular Activities
COURSES
Timeline
Generic

Kaelyn Ziegler

Cincinnati,USA

Summary

Dynamic professional with six years in the service industry, including impactful experience at Total Quality Logistics. Adept at negotiation and customer engagement, I excel in utilizing Canva for marketing materials and training new staff. Proven ability to enhance team efficiency while delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Sales Intern

Total Quality Logistics
Cincinnati, OH
06.2024 - 08.2024
  • Worked at a Fortune 100 freight brokerage firm with a mission to connect shippers with carriers
  • Accompanied an experienced broker to learn how to successfully manage meat production accounts
  • Negotiated rates with carriers based on market trends and shipment attributes

Server

Tahona Kitchen and Bar
Cincinnati, OH
06.2022 - 08.2023
  • Fulfilled customer needs by attending to their requests in a friendly manner
  • Collaborated with coworkers to help the business run smoothly and efficiently

Hostess/Carryout/Barista

Taste of Belgium
Cincinnati, OH
10.2020 - 08.2021
  • Trained at least 10 new employees to help newer workers perform to the best of their abilities
  • Utilized the Open Table program to organize customer seating and communicate with servers

Education

Bachelor of Science - Marketing, Psychological Sciences

The Pennsylvania State University
University Park, PA
05.2025

Skills

  • Six years of service industry experience
  • Proficient in Canva
  • Headshot photography

Extracurricular Activities

Penn State American Marketing Association Executive Board: Brand Strategist Increased social media engagement, leading to over 50k Instagram views in the past month Created promotional postings for various social media platforms via Canva and Squarespace Coordinated with other executive members to generate promotional plans for events Executive Board: Marketing Week Director Recruited four Fortune 500 marketing representatives to speak at a week-long virtual conference Attended workshops with corporate sponsors to evolve professional development skills Networked with marketing professionals to build relationships and increase knowledge of the field Penn State Dance MaraTHON Hospitality Family Relations Chair Contributed to raising over $15 million to support families and children impacted by childhood cancer Assisted with the distribution of food on THON Weekend to keep families and dancers energized Monitored committee member engagement through the utilization of Excel Intramural Flag Football Captain Responsible for scheduling game times each week to ensure high team attendance Interacted with officials to obtain rules and regulations to report to team members

COURSES

  • Advertising/Sales Promotion Management
  • Smeal College of Business MKTG 422
  • Applied integrated marketing communications skills to help rebrand a student-run newspaper
  • Conducted ethnographic research to develop a successful marketing campaign

Timeline

Sales Intern

Total Quality Logistics
06.2024 - 08.2024

Server

Tahona Kitchen and Bar
06.2022 - 08.2023

Hostess/Carryout/Barista

Taste of Belgium
10.2020 - 08.2021

Bachelor of Science - Marketing, Psychological Sciences

The Pennsylvania State University
Kaelyn Ziegler